Job Details


Limited Time Only** 


What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by: 

  • Approaching service and sales needs with patience, honesty, and empathy. 

  • Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: 

  • Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. 

  • Building relationships with and partner with T-Mobile employees across channels. 

  • Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events. 


The ideal candidate will bring: 

  • A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers. 

  • Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. 

  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. 

  • Effective at balancing customer experience and performance goals. 

  • 6 months of customer service and/or sales experience, retail environment preferred. 

  • Multi-lingual not required but a plus.  


  • Be at least 18 years of age. 

  • High school degree or GED 

  • Ability to stand for long periods of time. 

  • Ability to lift objects weighing up to 25lbs. 

  • Reliable transportation 

  • Full Time (40 hours) or Part Time (20+ hours) availability 


Perks & Benefits 

  • Employee Stock Ownership Program (ESOP) retirement plan 

  • Tuition reimbursement for full & part time employees   

  • Competitive hourly pay with aggressive commission structure 

  • Uncapped earning potential 

  • Career growth and advancement 

  • A culture of care & excellence 

  • Health, Vision, and Dental Benefits for Full Time Employees 

  • Discounted T-Mobile wireless plan 

  • Monthly sales incentive programs, contests, rewards and more 

  • Signing Bonus**  


Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! 


Apply Now: www.jobs.archtelecom.net 

Inquiries: JOBS@archtelecom.net 



*Compensation based on commission and incentives. 

**Signing bonus paid out in three increments (Training Milestone 1 $125, Training Milestone 3 $125, Six Month employment anniversary $250.) Ask for details!  

T-Mobile Experts within 90 days of prior T-Mobile employment also qualify upon successful completion of ME Test Out Policy). ASK FOR DETAILS!