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Commercial Loan Representative - Mountlake Terrace (Redstone II office)

Job Details

Redstone II - Mountlake Terrace, WA
Full Time
High School
$21.00 - $23.00 Hourly


**This position is located out of our Mountlake Terrace (Redstone II) office and is not a remote position.** 



Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!


If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 8 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm.



Responsible for providing excellent customer service to both internal and external customers. Funds and services moderate to complex commercial and construction loans, including the review of loan documentation prior to funding.



  • Familiarity with all of the team’s tasks and responsibilities

  • Ability to train and mentor as directed by manager

  • Ensures effective communications and information sharing throughout the team, with other departments, outside contact, and customers as needed. Seeks ways to improve effectiveness of communications.

  • Ability to problem solve, to clearly understand what an obstacle or problem is, and what tools are available to use to work through to solve the obstacle or problem

  • Ability to manage a project from beginning to end.  Understand the importance of meeting deadlines, clearly communicating areas of concern or need for assistance. 

  • Works closely with the Consumer and Commercial Lending departments to ensure the accurate boarding and servicing of consumer, commercial, and construction loans.

  • Inputs information accurately into the Bank’s core processing system to complete the loan record for funding and servicing.

  • Processes transactions including new loan fundings, advances, paydowns, payoffs, and wires as requested.

  • Perfects the Bank’s security interest for certain consumer loans.

  • Processes renewals, extensions, and modifications for commercial loans as requested.

  • Utilizes reports for tracking and problem solving.

  • Maintains and updates all system records and commercial loan files according to procedures.

  • Presents ideas to the Commercial Loan Operations Manager to improve efficiencies within the Commercial Loan Operations Department.

  • Provides support for branches and internal departments.

  • Adheres to 1st Security Bank of Washington policies and supports management decisions and goals in a positive, professional manner.

  • Performs other duties as assigned.



  • Full medical, dental, and vision coverage for individual or family plan.

  • Life insurance.

  • Long- and short-term disability insurance.

  • 401K matching program.

  • Paid sick and vacation time.



  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.

  • Ethical - fair, honest and act with integrity.

  • Lead by Example maintain a positive attitude, show respect for others, and have some fun!

  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.

  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.

  • Embrace Dreams - we encourage each other to reach for our dreams.

  • Diversity - we celebrate diversity and support equality for all.

  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.

  • Open and Honest Communication - always professional, responsive, and timely.



  • High school diploma or equivalent related experience, and at least 2 years loan servicing experience within a financial institution or equivalent.
  • Possess strong multitasking and prioritization capabilities.
  • Possess the ability to troubleshoot and resolve problems quickly and accurately.
  • Prior experience with GL and account balancing.
  • Basic knowledge of all applicable regulations that pertain to this position is required.
  • Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs.



To perform this job successfully, an individual should be skilled in the Microsoft Office suite of products, and should have advanced experience with MS Excel, Word, and Outlook.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The employee will operate in a general office environment, using office equipment such as a phone and a computer. 

  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.  The employee must be able and willing to interact frequently with the general public.