SUMMARY
Under the supervision of the RN Supervisor and Program Director, provides operational support to facilitate the delivery of clinical services to patients. The schedule for this part-time position is 2:30 pm to 11:00 pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned.
- Supervises the (self) administration of medication to patients.
- Transcribes medication orders and monitors medication records for compliance.
- Perform accurate and complete audits of medication transported, received, administered, stored, or disposed of, as trained, and assigned.
- Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures.
- Enter data into computer EMR software.
- Answering telephones
- Update and file patient medical records
- Scheduled appointments
- Arranging for hospital admissions and laboratory services
- Correspond with external agencies, pertaining to client(s) as needed.
- Perform other duties as assigned.
COMPETENCIES (KSA’s)
- Ethical Practices
- Judgment
- Relationship Management
- Time Management
- Empathy
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
