Quality Manager

About TemperPack

TemperPack is a rapidly growing company based in Richmond, Virginia with manufacturing plants in Holt, Michigan and Las Vegas, Nevada. We design and manufacture innovative, sustainable packaging components for cold-chain shipping of food and pharmaceutical products. The markets we serve have an urgent need for disruptive, sustainable alternatives to replace the wide array of non-sustainable packaging materials conventionally used in the cold-chain, such as Styrofoam coolers. Our aspiration is to provide packaging solutions that customers and end-consumers feel great about using.

Company Values:

• Shoot for the moon and land there: We’re ambitious with our goals and with our execution. We set Quality Objectives and achieve them.
• Love the process, the reward is the journey: We embrace a process approach to continuous improvement. Problems are welcome opportunities to beat the competition.
• Do it together: We are all TemperPack. We take the time and patience to develop each other as individuals and teams capable of anything.
• Be the most respected: Safety, integrity, accountability, and pride in the TemperPack way. Doing the right thing, the right way, every time.

Job Title: Quality Manager 

Supervisor’s Title: Director of Operations 

Department: Manufacturing 

Location: 2325 Jarco Drive Holt, MI 

Job Description: 

TemperPack’s Quality Manager will develop, implement, and enforce ISO9001:2015 protocols, SOP’s including, but not limited to, those stipulated under our Quality Management System, as well as those stipulated in customer agreements. The incumbent will ultimately be responsible for ensuring that TemperPack meets the high standards of our life science customers. 

Essential Job Functions: 

• Manage day to activities of all QA inspections and product releases 
• Follow SOP’s to comply with Qualification processes in Manufacturing and Lab 
• Train and communicate internal stakeholders the potential impact of QA activities 
• Match Lot Traceability, Batch records, and Certificate of Compliance process in compliance with cGMP’s 
• Audit daily inspection process 
• Direct investigations into all non-conformance, complaints, and internal findings. Ensure corrective/preventative actions are complete and validates as effective 
• Manage and communicate QA Key Process Indicators to ensure world class service to our customers and internal stakeholders 
• Lead initiatives to improve effectiveness, productivity, and compliance across departments

Knowledge, Skills and Abilities: 

• Strong Attention to detail 
• Strong verbal and written communication 
• Strong critical thinking and analysis skills  
• Ability to develop processes/specifications from conception to implementation 
• Computer skills with Microsoft Office applications, proficiency in the use of Word and Excel are required 

Experience: 

• Experience in manufacturing necessary 
• Experience with ISO9001:2015 
• Experience with QMS 
• 3 plus years of leadership/management experience  
• Four-year College Degree required. Preference for Business Management, Packaging Engineering, Engineering, and Science Fields 

Physical Requirements: 

• Be on your feet for 8-12 hours
• Able to lift up to 40 pounds unassisted
• Able to reach, bend, kneel and climb while performing repetitive tasks
• Ability to work in hot and cold environments
• Able to correctly wear PPE for entire shifts
• Able to react and respond quickly to noises, smells, visual hazards, and alerts

*Important notice:

At this time, our company will not be engaging with external agencies or third-party vendors for recruitment services. We appreciate the interest of recruitment agencies, but kindly request that they refrain from contacting us regarding potential candidates. We are excited to build our internal recruitment capabilities and establish direct relationships with potential hires.

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov