The Housekeeping Inspector supervises housekeeping staff and inspects rooms and public areas for service and quality standards to ensure guest satisfaction.

Roles and Responsibilities:

• Manages the operations of the housekeeping and laundry areas to ensure the achievement of departmental productivity objectives and service quality standards.
• Inspects guest rooms, corridors and common areas in work station daily to ensure adherence to established cleanliness standards, and proper amenity and literature placement; inspects for needed repairs, reports maintenance problems immediately and follows up to ensure the work has been completed.
• Hires, trains, and provides career development for Housekeeping staff, conducts performance evaluations and provides feedback for employees.
• Schedules staff and work according to productivity standards and forecasted occupancy.
• Ensures that employees have a sufficient amount of necessary supplies through regular supply and linen inventories; orders and receives supplies to maintain appropriate inventory levels.
• Coordinates with the Guest Service Department daily to ensure guest special requests are met (e.g., V.I.P. needs, early check-ins, etc.)

Qualifications

Experience, Knowledge and Education:

• High School or GED equivalent
• Hotel related experience preferred but will train the right individual with cleaning service / housekeeping experience
• Ability to follow instruction, detail-oriented, professional attitude is required
• Ability to work independently

Physical Requirements:

• Physical mobility and stamina required

Additional Requirements:

• Successfully pass pre-employment screening
• Must have transportation to and from work every day