Bartender
Job Details
Crested Butte - Crested Butte, CO
Full-Time/Part-Time
High School
$18.00 - $18.00 Hourly
Negligible
Any
Hospitality - Hotel

Success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Bartenders will be responsible for serving guests in a hospitable manner to ensure positive guest service. Have a fresh, optimistic enthusiastic and service-laced attitude. You are here to serve our guests and provide them with an exceptional dining experience.

Roles and Responsibilities:

  • Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues.
  • Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests, if applicable.
  • Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
  • Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty.
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines.
  • Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
  • Requisition all necessary supplies in line with hotel procedures and manage liquor inventory.
  • Ensure that all liquor is properly secured before, during, and at close of shift.
  • Obtain, count and secure bartenders bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures.
  • Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • Perform other duties as assigned.

Qualifications

Experience, Knowledge and Education:

  • High school diploma or GED
  • Great leadership skills
  • Education in restaurant management or hospitality industry preferred
  • Experience in restaurant, banquet or catering service a must
  • Good listening and verbal communication skills
  • Excellent leadership skills
  • Excellent listening and verbal communication skills
  • Strong customer service skills
  • Lift and carry items such as food trays and equipment and perform other duties as needed, Possess strong organizational and decision-making skills

Physical Requirements:

  • Able to stand for long periods of time, 10 to 12 hours
  • Able to life 50 pounds

Additional Requirements:

  • Successfully pass pre-employment screening
  • Flexible schedule and availability that meet business needs
  • Current Manager Food Handler certificate and Bartending Certificate required
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