Server Support
Job Details
Crested Butte - Crested Butte, CO
Seasonal
High School
$16.00 - $19.00 Hourly
Day
Restaurant - Food Service

The Server Support is responsible for communicating with guests and supporting both servers and kitchen staff. Often underestimated, a Server Support can make up for a server's shortfalls and make the difference between a great experience and a good one. The Server Support is also the employee who performs all the small tasks necessary to provide a high-quality customer experience.

 

Roles and Responsibilities:

  • Clearing dirty plates, silverware, glassware and cleaning tables and floor after guest leaves.
  • Keep up cleanliness levels for all guest areas including restaurant bathrooms.
  • Food and beverage delivery to fulfil room service orders and putting to-go orders together and ensuring they are picked up by the correct individual.
  • Getting food to the proper table in a timely manner.
  • Responding to and fulfilling guests' needs in a calm and friendly manner during high stress times.
  • Communicating all guest comments/complaints to manager on duty.
  • Ensuring all tables have water glasses filled.
  • Make beverages when ordered and on request.
  • Complete all side work including but not limited to polishing glassware, silverware and roll-ups.
  • Running the expo line to ensure food quality out of the kitchen, plating trays efficiently and communicating with team members to run food in a timely manner.
  • Ensuring and maintaining the expo line is clean and organized during service hours, assisting the Expo Lead in plating trays and completing food orders as necessary.
  • Host responsibilities.
  • Hospitality agent on the floor.

Qualifications

 

Experience, Knowledge and Education:

 

  • Must be able to work a flexible schedule including weekends and holidays
  • Must be able to speak, read, write and understand English
  • Must be able to think quickly on your feet, make smart decisions
  • Must be able and willing to lend a helping hand to any teammate at any time
  • Must be able to utilize digital menu and ordering system efficiently.
  • Must be able to take direction and delegate responsibilities
  • Customer service/restaurant server experience preferred
  • ServSafe / Food Handler certifications ideal

 

Physical Requirements:

 

  • Must be able to lift large trays weighing up to 30lbs.

 

Additional Requirements:

 

  • Successfully pass pre-employment screening.
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