DONOR REFERRAL INTAKE COORDINATOR

POSITION SUMMARY

The position of Donor Referral Intake Coordinator for the Center for Organ Recovery & Education (CORE) is one of moderate responsibility. He/She is responsible for receiving and screening referrals from hospitals for potential organ, tissue and eye donors; mobilizing the recovery teams.

SCOPE OF RESPONSIBILITY

The Donor Referral Intake Coordinator reports to CORE’s Manager, Donor Referral Services. When involved in donor activity, however, the Donor Referral Intake Coordinator works under the direction of the Administrator on Call.

Responsible for obtaining information on potential post-mortem organ, tissue and eye donors, primarily from CORE’s region, but also throughout the United States and Canada. He/She will make necessary arrangements to begin the donation and/or recovery process. He/She will be responsible for data entry and transcription. He/She will need to have sound computer knowledge and application. He/She will be responsible for knowing, and working within, CORE policies and procedures.

Donor Referral Intake Coordinator must be available to work both daylight and night shifts. The shifts and schedule are determined based on the needs of the organization.

JOB QUALIFICATIONS

The Donor Referral Intake Coordinator should have some type of medical background, with at least one year experience in a health-related field. He/She must have strong communication skills, sound judgment, excellent verbal skills and the ability to interact with a diverse public and healthcare population. He/She also must be able to manage well multiple tasks in what can be an active environment. He/She must demonstrate a professional commitment to donation and CORE’s ability to achieve its mission. He/She must have the ability to work flexible hours. Shift work is expected. He/She must complete an extensive six-month training.

DEGREE OF JOB DIFFICULTY

The degree of difficulty for this job falls into the moderate range. Because of the nature of the information translated to the transplant and donor hospitals, the need for accuracy is critical. Though there are built-in levels of communication and safeguards to prevent inadvertent errors or mistakes that could result in the death of a transplant recipient, attention to details gained through reflective listening is paramount.

SUPERVISORY REQUIREMENTS

None.