Youth Support Specialist -Orangewood Resource Center
Job Details
Full Time
$20.00 - $22.00 Hourly

Founded: 1981

Mission: To strive for equity for our youth by valuing and supporting the life they envision.

Values: Trust, Respect, Empathy, Inclusion & Advocacy

Position Title: Youth Support Specialist, Orangewood Resource Center

Employment Classification: Full-time; Hourly; Non-Exempt

Reports to: ORC Supervisor

Department: Program

Program Summary: The Orangewood Resource Center (ORC) is a drop-in center for Transitional-Age Youth (TAY) to access community resources and short-term case management services to support their transition to self-sufficiency.

Position Summary: Youth Support Specialists (YSS) provides assistance and life skills instruction to all TAY who visit the ORC. YSS will provides basic needs support and assist youth with getting connected to community resources (e.g.: employment, education, housing, etc.) that will assist the youth with achieving their greatest potential.

Major Areas of Responsibility:
Oversee ORC Activities
o Provide an orientation/tour of the ORC for new clients, new staff, volunteers and others as appropriate.
o Establish professional, collaborative relationships with all outside community partners who provide their services on site.
o Oversee all youth activities while in the ORC and enforce ORC policies and rules.
Assess Youth Needs
o Administer needs assessment to identify areas that require immediate support.
o Assist youth with becoming familiar with and connect to appropriate community resources and capture support/coaching provided to youth within database.
Crisis Intervention
o Proficient in utilizing verbal de-escalation skills/techniques.
o Ability to adapt to and work in a high crisis environment.
 other protected group, in accordance with all applicable federal or State laws.
Administrative Duties
o Provide good customer service by responding within 24 hours to phone calls, emails, youth or others who walk into the ORC.
o Must be able to meet all deadlines related to documentation within Apricot database


Knowledge, Skill and Experience Requirements:
o Bachelor degree completed in Psychology, Social Work, Human Services, or related field is required.
o Minimum of 1-year working/volunteer experience with TAY population is required; 2+ years’ experience is highly preferred.
o Minimum of 1-year experience with crisis intervention/de-escalation techniques in a workplace environment; 2+ years’ experience is highly preferred.
o Demonstrate a moderate understanding of Trauma Informed Care, challenges/barriers with TAY population, resources available within Orange County community.
o Ability and flexibility to work in a high crisis, fast paced environment.
o Ability to work a varied schedule including nights and weekends.
o Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
o Must be able to pass a criminal background check, FBI/DOJ fingerprinting, drug test and reference check.

Essential Qualities:
o Bi-lingual Spanish is preferred.
o Understanding of, and passion for, the Foundation’s Mission and Vision.
o Exemplifies organizational core values of Trust, Respect, Empathy, Inclusion & Advocacy.
o Demonstrates organizational operating principles of Communication and Teamwork.
o Displays the organization’s essential attitudes by approaching projects, activities, and other job functions with flexibility and a positive attitude.
o Passion for and enjoys working directly with TAY population.

Working Environment/Physical Requirements:
Various working environments based on needs of program- can include office, community/group, as well as outdoor settings. Occasional driving to meetings/trainings. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (e.g.: tables, canopies, chairs, food, water, etc.) Modification to work schedule may be made based on need of the Foundation and ORC.

Modification to work schedule may be made based on need of the Foundation.

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex. gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.



Orangewood Foundation