Wait Staff

Position Summary

The Wait Staff creates an enjoyable casual dining experience for residents, staff and visitors and their guests in accordance with current applicable federal, state and local standards, guidelines and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function)

• Ensures residents have an enjoyable dining experience by providing quality customer service

• Charges all guest meals and miscellaneous items correctly

• Completes all tasks assigned, according to their designated section. Including, but not limited to taking care of orders for other tables as well as assigned side work (*CF)

• Ensuring that proper hygiene is followed while serving, to include wearing gloves and washing hands when needed

• Makes sure the dining room and their section is free of potential hazards to residents, including all walkers and other ambulatory devices (*CF)

• Follows all emergency procedures and proper evacuation of the dining room

• Completes all required training and in-services

• All other duties as assigned

GENERAL SKILLS AND ABILITIES

• Maintains high standards for work areas, attitude and appearance

• Understands that honesty and ethics are essential in the performance of duties

• Possesses basic food handling skills and food safety knowledge

• Willing to learn and grow while working in a team environment

• Demonstrates maturity in judgment and behaviors

• Able to work a flexible schedule, including weekends and holidays

• Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned

Qualifications

1. High school graduate or HSE preferred

2. Prior server training or food service experience preferred

3. Basic computer skills required

4. Able to write legibly, takes oral and written instruction well

5. Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population