SUMMARY:
The Housing Specialist is responsible for addressing the housing needs of clients residing in Phoenix Houses of NY/LI. The Housing Specialist assists clients as they transition from rehabilitation to permanent housing. He/she is responsible for identifying permanent housing options, developing and maintaining a database of housing resources, conducting individual sessions and support groups around housing issues, and providing referrals, advocacy, follow-up, and assistance with housing applications. The Housing Specialist also develops partnerships with government and community agencies to help increase clients’ access to meaningful housing. This position is Monday through Friday, 8:30 am - 5 pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned
- Assess clients’ eligibility for government-financed housing programs, including subsidies, and benefit programs.
- Assist clients to secure and complete applications for permanent housing.
- Identify, and assist clients to obtain relevant documents needed for applications for permanent housing.
- Provide individual counseling, advocacy and support to clients.
- Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
- Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
- Engage in community outreach efforts to identify housing opportunities.
- Develop and maintain relationships with government partners, and supportive community-based organizations.
- Participate in team meetings, case conferences and meetings with prospective brokers and landlords.
- Participate in monthly staff meetings and weekly supervisions
COMPETENCIES (KSA’s)
- Ethical Practices
- Judgment
- Relationship Management
- Emotional Intelligence
- Empathy
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity