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Aircraft Maintenance Crew Chief

Job Details

Contour Maintenance- MQY - Smyrna, TN
Full Time
High School
$22.00 - $37.00 Hourly
Installation - Maint - Repair


Contour is a long established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.


At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.


Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.


Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at to discuss any specific needs that you may have.


Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family.


Summary of Essential Duties:

  • Participate and communicate well in customer debrief meetings as requested.
  • Responsible for overall crew performance, productivity, and efficiency.
  • Monitor safe work practices, environmental compliance, and proper housekeeping.
  • Ensure the aircraft stays on schedule; notify Supervisor, Program or Project Manager if issues arise.
  • Perform advance level troubleshooting and repairs.
  • Implement the maintenance standards, methods, and procedures utilized by Contour to ensure compliance with the RSM, Operations Specifications, Federal Aviation Regulations, and manufacturers recommendations.
  • Ensure that subordinate maintenance personnel are qualified to perform the maintenance procedures assigned and the appropriate technical documentation is utilized.
  • Supervise and direct assigned maintenance personnel in the accomplishment of safe, on-time, completion of maintenance procedures in a quality fashion.
  • Establish crew start and stop times to maintain delivery schedules.
  • Approve overtime when necessary and approve requests for paid time off of assigned crew per company policies.
  • Provide continuity of maintenance when shift changes or work assignment changes occur in accordance with established procedures.
  • Ensure the proper completion of maintenance logs for work in progress, work completed, or work carried over as well as other required forms and records.
  • Ensure that tools, support equipment and facilities are inspected and maintained in a clean and serviceable condition.
  • Make requests or otherwise arrange for ground support equipment and tooling when needed.
  • Assist and/or provide quarterly and annual performance reviews of assigned personnel.
  • Recommend changes to crew staffing levels and skill set requirements to management.
  • Recommends technical training courses for team members based upon needs and abilities.
  • Coordinate and schedule with other departments the expertise needed to complete work projects and packages.
  • Work with outside vendors, internal project management and other technicians to assist with troubleshooting or resolution of any production related matter.
  • Performs special projects and/or other duties as assigned or required by leadership.



Work Environment:

  • Airport ramp/warehouse environment, subject to varied weather conditions including hot or cold weather.
  • Exposed to noise and vibrations when testing engines on a weekly basis.


Physical Requirements:

  • Frequent stooping, bending, kneeling
  • Standing on feet for extended periods of time
  • Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools
  • Able to use stairs, scaffolding, and/or ladders of varying heights without assistance.
  • Occasionally exposed to cramped workspaces that require getting into awkward positions.
  • Able to work varying schedule including nights, weekends, and holidays. Shifts could be scheduled from 8 to 10 hours or more.
  • Regularly wear protective gear, such as gloves or earmuffs.



  • Be at least 23 years of age.
  • Airframe and Powerplant certificate required.
  • Knowledge of Federal Aviation Regulations related to maintenance and procedures.
  • Excellent written and oral communication skills.
  • Detailed working knowledge of Quantum or similar Work Order control system is desired
  • Must have a valid driver's license and good driving record.
  • Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
  • Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
  • Operational knowledge of Outlook is required. Competency with internet navigation is also required.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations
  • Able to work nights, weekends, holidays, and varying schedules
  • Be authorized to work in the United States and able to travel in and out of the United States.
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
  • Possess strong leadership and organizational skills.
  • Must have well-developed people skills and ability to work with a variety of personalities.
  • Able to coordinate multiple priorities and meet deadlines.
  • Able to handle interruptions and a fast-paced environment.
  • Maintain strong attention to detail.
  • Be self-motivated and able to motivate others.
  • Excellent communication skills both written and verbal delivered with tact and professionalism
  • Ability to work independently and as part of a team.


Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.