Senior Individual Giving Officer - New Philanthropy

PURPOSE: To develop strategies and provide professional management of individual donors, primarily focusing on prospects to develop new major donors who have the potential to give $15,000+.

ESSENTIAL JOB FUNCTIONS:

• Collaborates with research and direct marketing initiatives to identify new prospects for major gifts.
• Develops and implements strategies to identify and qualify prospects, solicit current donors, subscriber non-donors, and community members through in-person visits, email, phone and direct mail contact.
• Qualifies a pipeline of major donors for inclusion in portfolios across the entire Individual Giving Officer team. (Approximately 50% of portfolio)
• Manages a blended portfolio of individual donors giving primarily between $15,000 - $100,000 annually and other households to bring forward new major gift donors and gifts to the Company, all with the purpose of upgrading donors to higher levels, including creating strategies for identification, qualification, cultivation, solicitation, and stewardship of annual and legacy gifts. (Approximately 50% of portfolio.)
• Works with all areas of Development to support a major-gifts campaign, which includes multi-year strategies for annual gifts and special projects.
• Provides a high level of donor cultivation, solicitation and stewardship.
• Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
• Actively participates in the moves management practice.
• Meets ambitious portfolio revenue goals.

SECONDARY FUNCTIONS:

• Provides donor services to patrons, resolving complaints and problems via phone/correspondence.
• Hosts donors at various events and functions.
• Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
• Partners with Leadership Giving and Special Events staff to facilitate events and cultivation opportunities.
• Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.
• Performs other job-related duties as assigned.

EDUCATION:

• Bachelor’s degree from an accredited college or university (preferred) or equivalent work experience

EXPERIENCE:

• Minimum five (5) years experience in nonprofit development with at least 2 years specifically as a gift officer for major gifts
• Demonstrated experience identifying new major donors and managing comprehensive moves management plans with quantifiable results through multiple strategies, including individual and collaborative efforts.

PREREQUISITE SKILLS & REQUIREMENTS:

• Knowledge of performing arts and/or the operatic art form.
• Knowledge of principles and practices of fundraising and proven track record of identifying, cultivating and soliciting gifts from donors.
• Proven success in managing portfolios of 100+ prospects and netting new major gifts
• Demonstrated achievement in providing superior service and producing excellent financial results from patrons.
• Proficient with Microsoft Office products and database navigation in a Windows and cloud environment.
• Proficient with CRM database work for moves management and data analysis for the purpose of major gift fundraising, in collaboration with Director of Prospect Research & Strategy. Candidates with Tessitura experience are highly preferred.
• Exemplary diplomacy, problem-solving and teamwork skills.
• Must be able to set priorities; coordinate multiple projects simultaneously, and meet firm deadlines.
• Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
• Establish working relationships and interact effectively with a wide range of people internally and externally.
• Ability to work effectively with volunteer leadership, and senior staff, and involving them, as appropriate, in the cultivation and solicitation process for individual donors.
• Ability to take initiative and work independently.
• Must maintain a high level of confidentiality and the highest ethical standards.
• Capacity to attend evening and weekend Opera events in the Bay area.
• Must perform the functions of the position in a safe manner.