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Sr. Program Director

Job Details

Drop In Center - Staten Island, NY
Full Time
$80,000.00 - $84,000.00 Salary/year



The Sr. Program Director will be responsible for all aspects of the functioning and daily operation of our Drop-In Center, which serves the homeless population.  You will provide oversight to the Respite Bed Program and the Special Cares Program. 



  • Implements Project Hospitality’s policies, procedures, and philosophies as they relate to homeless adult service delivery within the drop-in center.      
  • Routinely intervenes in client crises and emergencies within the Drop-In Center, and supervises staff.
  • When necessary, the Senior Program Director shall engage in mental status exams, whenever the psychiatrist is not on-site, to ascertain any suicidal or homicidal thinking. Respond expeditiously to medical emergencies in directing staff toward immediate intervention.
  • Manages the day-to-day needs of clients, as well as the physical facility.        
  • Creates a sense of a caring community within the drop-in center and demonstrates knowledge about how to maintain safe conditions inside and outside the Drop-In Center.
  • Promotes sound clinical programming and practice through the implementation of best practices and various models researched as useful and effective with homeless, substance abuse, and/or mentally ill persons.  
  • Responsible for direct contact with DHS and DOHMH and is responsible for data analysis and all reporting in a timely manner.  
  • Ensure that staff meetings are held as needed and minutes kept which reflect discussions and decisions reached.
  • Demonstrate knowledge of the needs of the Drop-In Center during budget preparation and then comply with the program budget as approved. Continuously monitor all expenses and revenues. 
  • Participate in both internal and external professional activities which further the goals of the program and the field of homeless services.


  •  Master's degree in Social Work required LMSW or LCSW preferred
  • A  minimum of four years of experience in the fields of homeless services, substance abuse, and/or mental health treatment is required.
  • A minimum of two years of administrative and/or supervisory experience in the above areas and strong clinical skills. 
  • Exceptional oral and written communication skills are needed.
  • Strong computer knowledge and fiscal skills, to the degree that the Sr. Program Director can respond to various external regulatory agencies and to the internal needs of the agency, are required.