What You Will Do:

The Operations Manager is responsible for accurately and efficiently managing complex logistics for all groups attending programs, ensuring a welcoming and supportive atmosphere for guests while on site, and coordinating closely with other campus departments including Education, Facilities and Food Service to ensure a seamless customer experience. This position reports to the Director of Operations and takes place at our campus in Yosemite National Park.

Your primary job will be to:

• Communicate regularly with Group Coordinators within one month prior to the program to finalize logistics and set expectations for learning and overall program outcomes.

• Collect and process all paperwork for attending programs.

• Ensure smooth program implementation 

• Prepare weekly reports for participant lodgings, meals and transportation 

• Hire, supervise and train 4-6 On Site Operation Team members in Curry Village.

• Prepare weekly Educator and Site Manager notes/reports.

• Ensure that medical and dietary information is received from attending groups and coordinates any necessary special arrangements with all appropriate staff.

• Address risk management concerns with clients/vendors and coordinate necessary modifications with associated staff. Works closely with Campus and National Director of Risk Management on a case by case basis and promotes implementation of Risk Management policies.

• Perform duties of the Valley Site Manager on departure days as needed.

• Maintain online registration system.

• Rotating Manager On Call Duties. 

• Occasional weekend work.

• Participate in monthly Yosemite Management Team meetings. 

• Perform all other duties as assigned by supervisor.

Compensation:

• $42-45,000 annual salary

• Full benefits, including medical, dental, and vision insurance, retirement plan, and paid vacation, training days, and sick leave.

Who You Are:

We are looking for candidates who have:

• Relevant administrative, operations or educational experience.

• Organized and able to balance competing logistics between programs while maintaining attention to detail.

• Excellent written and verbal communication and customer service skills.

• Ability to work as part of a collaborative team and maintain positive working relationships with staff and guests.

• Commitment to equity, inclusion, and diversity in the workplace

• Demonstrated office experience including, managing and communicating information quickly and accurately.

• Experience with Google Suite of apps (Calendar, Gmail, Sheets and Docs) and database management or CRMs.

• Valid driver’s license

*All NatureBridge Employees are required to be vaccinated against COVID-19. Final shot must occur 15 days or more before the start date. Here is the link to our full policy: NatureBridge COVID-19 Vaccination Policy. You must also pass a background check in order to be eligible for employment.

Why should you join the NatureBridge team?

• We are a mission-driven organization that values your contributions and supports you in making a positive impact on youth and the environment

• You will get to work in a beautiful natural setting with other dedicated educators who are passionate about the environment

• You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants

How To Apply:

Submit your application to our Online Career Portal (link).  Please include a resume and cover letter addressed to Jen Latham (Ms.), Campus Director, that addresses how your skills and experience set you up for success in this position.