Operations Manager
Job Details
Yosemite National Park - El Portal, CA
$42,000.00 - $45,000.00

What You Will Do:

The Operations Manager is responsible for accurately and efficiently managing complex logistics for all groups attending programs, ensuring a welcoming and supportive atmosphere for guests while on site, and coordinating closely with other campus departments including Education, Facilities and Food Service to ensure a seamless customer experience. This position reports to the Director of Operations and takes place at our campus in Yosemite National Park.

Your primary job will be to:

  • Communicate regularly with Group Coordinators within one month prior to the program to finalize logistics and set expectations for learning and overall program outcomes.

  • Collect and process all paperwork for attending programs.

  • Ensure smooth program implementation 

  • Prepare weekly reports for participant lodgings, meals and transportation 

  • Hire, supervise and train 4-6 On Site Operation Team members in Curry Village.

  • Prepare weekly Educator and Site Manager notes/reports.

  • Ensure that medical and dietary information is received from attending groups and coordinates any necessary special arrangements with all appropriate staff.

  • Address risk management concerns with clients/vendors and coordinate necessary modifications with associated staff. Works closely with Campus and National Director of Risk Management on a case by case basis and promotes implementation of Risk Management policies.

  • Perform duties of the Valley Site Manager on departure days as needed.

  • Maintain online registration system.

  • Rotating Manager On Call Duties. 

  • Occasional weekend work.

  • Participate in monthly Yosemite Management Team meetings. 

  • Perform all other duties as assigned by supervisor.

Compensation:

  • $42-45,000 annual salary

  • Full benefits, including medical, dental, and vision insurance, retirement plan, and paid vacation, training days, and sick leave.

Who You Are:

We are looking for candidates who have:

  • Relevant administrative, operations or educational experience.

  • Organized and able to balance competing logistics between programs while maintaining attention to detail.

  • Excellent written and verbal communication and customer service skills.

  • Ability to work as part of a collaborative team and maintain positive working relationships with staff and guests.

  • Commitment to equity, inclusion, and diversity in the workplace

  • Demonstrated office experience including, managing and communicating information quickly and accurately.

  • Experience with Google Suite of apps (Calendar, Gmail, Sheets and Docs) and database management or CRMs.

  • Valid driver’s license

*All NatureBridge Employees are required to be vaccinated against COVID-19. Final shot must occur 15 days or more before the start date. Here is the link to our full policy: NatureBridge COVID-19 Vaccination Policy. You must also pass a background check in order to be eligible for employment.

 

Why should you join the NatureBridge team?

  • We are a mission-driven organization that values your contributions and supports you in making a positive impact on youth and the environment

  • You will get to work in a beautiful natural setting with other dedicated educators who are passionate about the environment

  • You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants

 

How To Apply:

Submit your application to our Online Career Portal (link).  Please include a resume and cover letter addressed to Jen Latham (Ms.), Campus Director, that addresses how your skills and experience set you up for success in this position.

NatureBridge connects over 35,000 students and 600 schools each year to the wonder and science of the natural world, igniting self-discovery and inspiring stewardship of our planet.
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