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OUTSIDE PARTS SALESPERSON - JACKSONVILLE, FL

Job Details

Cumberland International Trucks of Florida Jacksonville - Jacksonville, FL
High School
Road Warrior
Sales

Description

Cumberland International Trucks is seeking an energetic, customer service-oriented Outside Parts Salesperson to join our growing team in Jacksonville, FL.  As we grow, there's a bright future and the opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career.  Follow a career path, don't just hold a job, in an empowering and positive work environment where the customers are just one of many perks!
 

Responsibilities:

The primary duties and responsibilities of the Outside Parts Salesperson are to fulfill customer parts needs in the most efficient and accurate manner by:

  • Responding to customer parts or information requests quickly
  • Develop business relationships with all customers
  • Develop game plan for prospecting a designated territory
  • Communicating internally with parts department and externally with customers
  • Monitoring the status of customer orders, advising in case of problems and notifying upon arrival
  • Assisting other Parts Department employees with above tasks as necessary
  • Organization and maintenance of the customer accounts, including pricing and application materials

Qualifications

Qualifications:

  • The Outside Parts Salesperson position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:
    • Appreciation for teamwork & sincere desire to contribute as a team member
    • Excellent communication skills, including an awareness of others & effective listening ability
    • Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence
    • A commitment to customer satisfaction by addressing potential issues proactively
    • Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements
  • Preferred but not Required
    • College degree
    • Truck Parts Sales &/or Parts Counter experience
    • Mechanical aptitude or experience in automotive &/or truck mechanics
    • Parts department experience, particularly in a truck dealership or truck aftermarket environment
    • An ability to recognize opportunities for process & operational improvement


Core Values:

  • Honor – We honor customer relationships by providing world-class service.
  • Readiness – We use all available resources to ensure that we are always ready to address any and all customer concerns and demands.
  • Victory – When our customers win, we win.
  • Loyalty – We aim to foster customer loyalty by upholding our core values and by keeping our brand promise.


Employee Benefits:

  • Work-life Balance / 401-K with Employer Match thru Fidelity
  • Paid Time Off (PTO) / Vacation / 8 Paid Holidays / Paid Birthday Off
  • Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs / Professional Development
  • Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
  • Wellness Program- earn money by walking / Access to Teladoc –24/7/365 digital access to doctors

 

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.