SHOP FOREMAN - NASHVILLE, TN

Are you a master at streamlining processes and passionate about efficiency? Cumberland Idealease seeks a forward-thinking Shop Foreman to enhance our service operations, particularly focusing on Preventative Maintenance (PM) systems. This is an opportunity to apply your problem-solving skills and communication prowess to elevate our service shop’s performance and customer satisfaction.
 

Responsibilities:

• Optimize Operations: Craft and apply strategies to speed up PM tasks from start to finish, ensuring our operations run smoothly.
• Empower the Team: Guide and motivate our technician team, promoting a culture of growth, collaboration, and excellence.
• Solve Creatively: Directly address and solve complex issues, applying your analytical thinking to boost productivity and minimize downtime.
• Communicate Effectively: Act as the essential link between teams, making sure information flows well to keep operations running smoothly and the workplace positive.
• Pursue Excellence: Always look for ways to better our methods, equipment, and team skills, aiming for top operational performance and setting higher service standards.

What We Offer:

• A key role in a growing company where your work makes a real difference in our success and customer satisfaction.
• Competitive pay and benefits, recognizing the valuable contributions you bring.
• Career development opportunities within a company that supports your growth and goals.
• A company culture built on our core values of Honor, Readiness, Victory, and Loyalty, with a dedication to excellence.

Who You Are:

• An experienced leader in automotive or truck maintenance with a proven track record of running/implementing efficient, effective service processes.
• An excellent communicator and problem solver, able to think creatively and explain complex ideas easily.
• Dedicated to improving service speed and quality, always pushing for excellence.
• Energetic, hands-on, and motivated, with a relentless pursuit of excellence and a drive to lead your team to success.

Join us at Cumberland Idealease and be at the forefront of transforming our service operations. Apply now to take the next step in your career with a company that values innovation, efficiency, and outstanding leadership.

Qualifications:

• Minimum 3+ years technical experience in medium/heavy duty truck industry is desired.
• Technician training certification such as ASE and/or OEM is desired.
• Excellent customer service skills internally and externally.
• Must be familiar with warranty guidelines and processes.
• Ability to manage others in a positive way, empowering independence & process adherence, while observing the company's core values.
• Must possess a high degree of product and technical knowledge.
• Excellent written and communication skills.
• Efficient in multi-tasking with strong organizational skills.

Desired Qualifications:

• Working knowledge of Microsoft program applications currently in use at this location.
• Good organizational skills
• Willing to pursue self-development courses.
• Working knowledge of International and supplier warranty policies.
• Strive for respect and facilitate teamwork within assigned area.

Physical Requirements:

• Ability to stoop, bend, climb, crawl, lift, reach, and any other position necessary to work on a diesel engine and truck, including tires.
• Ability to lift up to 75 lbs.
• Ability to work in a hot or cold, wet or humid environment.

Employee Benefits:

• 8 Paid Holidays / PTO (Paid Time Off) / Vacation / Paid Birthday Off
• Mentorship/Internship Programs / Work-life Balance / $500 Employee Referrals
• Paid Training / Certification Reimbursement / 401-K with Employer Match thru Fidelity
• Medical / Voluntary Vision & Dental / Wellness Program- Earn up to $1095/year by Walking
• Life & AD&D Benefits & Supplemental Life / Short-Term & Voluntary Long-Term Disability
• Access to Teladoc – 24/7/365 digital access to doctors / Free & Confidential Employee Assistance Program

The Journey Begins Here:

Proudly, Cumberland International Trucks was named the 2017 and 2018 Dealer of the Year by Navistar and 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association.


EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.