Veterinary Assistant

Veterinary Assistant (Full-Time or Part-Time)
Harbor Animal Hospital

Heart + Paw is seeking client-centric Veterinary Assistant to be an integral part of how we are reimagining petcare for pets and pet parents at our Partner Hospital, Harbor Animal Hospital, in Warren, RI.

If you are passionate about supporting preventive care by high standards of veterinary medicine and will excel in a collaborative environment where you are rewarded for success, then we want to talk to you!

Position Description

Our ideal Veterinary Assistant candidate will be client-centric, have a deep appreciation for the human-animal bond pet parents have with their pets, be passionate about embracing low stress handling philosophies and methodologies in the performance of all duties, be enthusiastic about giving back to and building a relationship with the local community, be comfortable with the need for adaptability, and have at least 1-2 years of clinical experience in a companion animal practice.

Your Day to Day

• Assist the veterinarian and certified veterinary technician with routine patient appointments including caring for and monitoring of pets, keeping them calm and secure, and assisting with restraint.
• Process samples for diagnostics and collect and preserve laboratory samples that must be shipped offsite for testing.
• Prepare appointment rooms prior to scheduled patient visits and treatment rooms for surgery.
• Record patient medical history and medical notes as well as equipment, supplies, fill prescriptions, and label containers and explain medications and potential side effects to clients.
• Maintain, sterilize, and store all instruments, equipment, and machinery to ensure proper working condition.
• Contribute to proper use and maintenance of all center equipment and overall cleanliness of the hospital and adherence to the company brand.
• Clean kennels, animal holding areas, surgery suites, and examination rooms to control the spread of disease.
• Contribute to a positive and collaborative working environment for all team members and serve as a resource as applicable and participate and support the onboarding of new hospital team members and development of technical, and communication skills of all team members.
• Work with the veterinary hospital team through daily patient caseload to deliver outstanding medical quality.
• Communicate with clients in a positive and efficient manner, educate and counsel them on preventive health care, behavior problems, dental care, and nutrition and utilize technologies available (Telemedicine, texting, emails, etc.).
• Develop and maintain positive and lasting relationships with clients and community, serve as a role model and champion of the Heart + Paw brand, and promote hospital services.

What You Will Bring to Our Team

• 1-2 years of clinical experience
• Excellent client communication skills
• Ability to lift 20+lbs., tolerate strong smells and noisy environments, and deal with physically and emotionally demanding situations
• Strong interpersonal skills and a client-centric focus
• Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience
• Highly collaborative nature and ability to deal with ambiguity as well as learning on the fly
• Fear Free and HABRI certification or desire to become certified

Meet Heart + Paw

Heart + Paw is an integrated pet care company serving pets and their parents.Our centers serve the modern dimensions of pet parenthood.Thoughtfully designed, digitally enabled and powered by the best and the brightest, we are designed to be a destination for pets, pet parents, and our team.

Our Differentiation

Heart + Paw was founded with the belief that pet care providers have the noblest hearts yet often struggle with the demands of delivering high quality care to others while maintaining their own personal well-being.Our entire team is committed to creating a new employee experience, one that allows the dedicated veterinary care provider to do both. With our extensive veterinary background, we have put a great deal of thought and resources into every aspect of the employee experience: compensation, benefits, technology, equipment, caseload, and staffing.We believe the employee experience is an essential part ofpetcarereimagined.

• Compensation + benefits Highly competitive package including an excellent salary, short and long-term disability insurance, health benefits, and retirement savings.
• Priority on well-being- Flexible scheduling and a caseload that allows our team to spend more time with pets and their parents to offer an elevated experience.
• Technologically forward Leading edge technology in our highly intuitive information management system and other technologies that enhance your ability to deliver high-quality medicine and a best in class client experience.
• Leading edge equipmentour company invests in ensuring the equipment our team has allows them to effectively and efficiently practice high quality medicine.

This ispetcarereimagined.

Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.