Youth Support Specialist, Lighthouse
Job Details
Full Time
$18.00 - $24.00 Hourly

Position will be working in a housing setting with clients that identify as females; therefore we are looking for candidates that identify as female.


Founded: 1981
Mission: To strive for Equity for our youth by valuing and supporting the life they envision.
Values: Respect, Trust, Empathy, Inclusion, Advocacy


Position Title: Youth Support Specialist, Lighthouse
Employment Classification: Full-time; Hourly; Non-Exempt; Shift: Tuesday – Saturday 2 pm – 10 pm
Reports to: Program Supervisor
Department: Program
Program Summary: The Lighthouse is a transitional housing program for survivors of human trafficking, many of whom were in foster care.

Position Summary: The Youth Support Specialist is responsible for providing direct survivor led support and coordination of care for residents of The Lighthouse. This position requires a flexible schedule that includes weekends and afterhours coverage.


Major Areas of Responsibility:

  • Using trauma informed care to ensure a calm, clean, safe and happy home environment.
  • Provide a positive influence, using developmentally appropriate techniques to assist residents to acquire life-skills such as shopping, cooking, cleaning, personal hygiene, laundry and grooming.
  • Assist with transportation to group programming, activities, individual appointments, school and work.
  • Provide trauma informed support and guidance to assist residents to adapt to the home including an understanding and adherence to program guidelines.
  • Confer with the Case Manager and Program Supervisor to better understand the individual backgrounds and needs of residents.
  • Support the resident to reach goals they establish with the case manager.
  • Provide calm and concise directions to residents in crisis situations and implement de-escalation techniques when needed and mediate interpersonal issues between residents.
  • Compile information such as residents' daily activities and write updates in the daily log.
  • Uphold the policies and procedures of the Lighthouse.
  • Manage the day-to-day operations and maintenance of the house.
  • Serves as a role model in carrying out the Orangewood Foundation mission including, but not limited to the following:
  • Creates atmosphere of enthusiasm and commitment
  • Directs all actions to reflect the values: trust, respect, and compassion
  • Executes Orangewood Foundation policies and procedures
  • Communicates directly with internal and/or external customers to assure proper resolution of concerns and satisfaction of inquiries, and speaking positively of Orangewood Foundation decisions, processes, and programs to other staff and outside consumers
  • Establishes and maintains an environment that encourages teamwork, interdependence, and ethical behavior and does not participate in gossip
  • Maintain confidentiality related to program participation.

Knowledge, Skill and Experience Requirements:

  • Bachelors Degree preferred or high school diploma with two years of experience working with youth at risk.
  • Understanding of trauma informed practices and how trauma affects the cognitive development of survivors of human trafficking.
  • Excellent organizational skills; ability to self-start, multi-task; and take direction from multiple staff.
  • Excellent written and oral communication skills.
  • Strong conflict resolution and mediation skills.
  • Ability to problem solve and make decisions independently.
  • Proficient in all Microsoft Office applications, Outlook, Excel, Power Point. Also proficient with data entry.
  • Bi-lingual English/Spanish preferred
  • Possess a valid California drivers license and proof of automobile insurance
  • Pass a criminal background check, FBI/DOJ fingerprinting, TB test, drug test and employment verification.

Essential Qualities:

Understanding of and passion for the Foundations mission, vision and values.
Approach situations, activities and other job functions with flexibility and a positive attitude.
Must be a team player..

Working Environment/Physical Requirements:
Primarily an office job. Occasional driving to meetings/trainings. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 40 lbs.

Modification to work schedule may be made based on need of the Foundation.

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex. gender, gender identity, gender expression, age, sexual orientation, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.


updated: 06/16/2021

Orangewood Foundation