Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.
JOB SUMMARY
The Health Service Navigator will provide practical, educational, and emotional assistance to Philadelphia Health center clients affected by HIV/AIDS. The Health Service Navigator will support the client’s ability to manage activities of daily living to increase and/or maintain quality of life, and obtain and maintain medical stability and medication adherence.
The Health Service Navigator will have internal contacts with the entire administrative staff and external contact with clients, community resources, and the community. This position has access to sensitive information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent the City of Philadelphia in a professional manner. The Health Service Navigator will be based in the Philadelphia Health Centers. One Health Navigator will be assigned to 2 or more health centers.
The Health Service Navigator will report directly to the Coordinator and participate in department activities as necessary, as well as any trainings or direction set forth by the health center.
JOB SPECIFICATIONS
Responsibilities/Duties
- Provide Health Navigator services to HIV infected Health Center clients who are newly diagnosed, loosely engaged in care, or have been lost to care.
- Work with clients and team to identify barriers to care and implement interventions with Medical Case Manager to remove barriers to care.
- Timely linkage of clients to care.
- Primary work location will be in the community throughout Philadelphia, locating clients and engaging them in medical care at one of the City Health Centers.
- Escort to medical appointments or other meetings, including, but not limited to, mental health visits and drug and alcohol visits, Social Security, Department of Public Welfare, and Department of Human Services
- Assist with medication adherence and monitoring
- Offer emotional support and a consistent connection to services.
- Consult with Case Manager and others involved in clients' support network, reporting changes in status in a timely fashion.
- Maintain accurate, timely records as required.