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Sales Support Specialist

Job Details

Corporate - Boca Raton, FL
Full Time



Basic Fun! is a dynamic global designer and marketer of classic, innovative children’s entertainment products and we strive to bring smiles to people of all ages. Our iconic brands and broad product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence online, in store and in family entertainment venues. The Company is proud to have valued licensing partnerships to include Hasbro, Disney, Mattel, Nintendo, Netflix, Coca Cola, Universal, Cloudco Entertainment, NFL and NBA. Basic Fun! has a portfolio of powerhouse brands that include Care Bears, Tonka, Lite Brite, K’nex, Lincoln Logs, Tinker Toys, Playhut, Uncle Milton, Fisher Price Classics, Mash’emsand Littlest Pet Shop. All of us at Basic Fun! are dedicated to enriching lives and creating unforgettable moments through imaginative play.

Position Overview:



Reporting directly to the Sales Support Manager, this position will provide general business development support to the Sales Director of specific customers including leading .com, mid-tier, distributor, and specialty retail channels.

Responsibilities include but not limited to:

  • Coordinate with multiple internal departments (Operations, Marketing, and Accounting) and external representatives and distribution partners to ensure account expectations are met or exceeded.

o Tasks include: quotes, item maintenance, sample/mock up requests, gathering images/gathering web-copy requests, assist with forecasting within the Basic Fun! Intranet, and presentation development.

  • Coordinate with domestic and import operations teams to communicate changes/cancellations and tracking of open orders.
  • Assist in the maintenance of accurate forecasting and reporting. Add new items to forecast & assist in forecast clean up as needed.
  • Participate in the monitoring of sales and inventory activity versus forecast for assigned sales channel.
  • Attend and participate in team meetings and training sessions.
  • Create sales & inventory reports at the direction of the Sales management team.
  • Request assets needed for catalogs or promotion.
  • Complete, submit, and follow up on all Channel Management forms needed for exclusive items.
  • Create Deal Sheets for markdowns, chargebacks & promos and submit for internal review and approval.
  • Assist the Marketing & Finance teams with co-op classicalness or payment discounts as needed.
  • Set up Basic Fun as a vendor in NEW customer portals, obtain and complete documents & forms needed for initial set up.
  • Complete internal Customer Set Up Forms for any new customers being brought on under the designated Sales Lead.
  • Communicate with customers to ensure they are up to date on PO status’ & any new available items/ opportunities.
  • Performs other duties and special projects as assigned.



Skills, knowledge and abilities:

  • 3 - 5 years Consumer Product Experience.
  • Proven experience in working in cross functional teams (Sales/Operations/Marketing/Accounting).
  • Highly motivated, driven, detail-focused, resourceful, self-starter.
  • Experienced in effectively coordinating and executing multiple tasks simultaneously and efficiently while working with conflicting priories in a fast-paced environment.
  • Meticulous attention to detail.
  • Proven excellent Excel (i.e., Pivot Tables, V-Lookup) and Power Point skills.
  • Excellent communication and interpersonal skills.
  • Highly organized with the ability to work well under pressure.
  • Demonstrable relationship management skills, coupled with a high level of professionalism.
  • Proven planning skills with the ability to think outside the box and see the big picture, which impacts decisions/actions.

Full-time on-site position located at our company’s headquarter offices in Boca Raton, Florida.

We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our weekly remote workday as we thought it would be the day most beneficial and effective for Basic Fun! and our employees.


  • We Love Delivering WOW!
  • Act with Integrity and Do the Right Thing.
  • Inspire Passion for Creativity and Innovation.
  • Be Disciplined to Create Lasting Impact.
  • Play, Have Fun and Laugh Together.
  • Embrace Humility.
  • Pursue Growth and Learning.
  • Hustle and Act with a Sense of Urgency.
  • Commit to Excellence.
  • Gratitude Keeps Us Grounded.

Basic Fun! is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.