Episodic Volunteer Specialist
Job Details
Sacramento Regional Program Center - Sacramento, CA
Full Time
4 Year Degree
$20.00 - $24.00 Hourly
Essential Duties and Responsibilities

The Episodic Volunteer Specialist is responsible for the development and coordination of the Girl Scouts Heart of Central California's (GSHCC) episodic volunteer program which will increase the organizations program capacity. The individual in this position is responsible for providing leadership of episodic volunteers across the organization and for conducting all administrative tasks associated with volunteer management. This individual works in partnership with other operational and organizational functions to support organizational mission, goals, and strategic priorities.


  • Increase organizational capacity through the recruitment, onboarding, placement, and scheduling of organization volunteers.
  • Work cross-collaboratively with departments to identify volunteer needs and design specific volunteer responsibilities and training.
  • Develop volunteer procedures and policies, including volunteer job descriptions, recognition and appreciation program, training protocols, evaluations, scheduling systems, guidelines, etc.
  • Serve as the main point of contact for staff and volunteers, in relation to the episodic volunteer program.
  • Collect feedback from staff and volunteers through surveys and continual check-ins to evaluate each volunteers performance and provide constructive feedback to active volunteers and internal stakeholders as needed.
  • Steward on-going volunteers through monthly newsletters.
  • Maintain accurate volunteer records prepare reports on volunteer contributions as needed.
  • Steward and maintain relationships with external organizations to increase Girl Scout visibility though community involvement and volunteer participation.
  • Serve as a resource for current volunteers regarding council and Girl Scouts of the USA (GSUSA) policies, procedures, safety and clerical questions.
  • Accountable to the volunteer program and event budgets and preparing reports as needed.
  • Support Alternative Program Delivery (APD) programming as needed.
  • Support local Service Unit events and training as needed.
  • Support program and fund development via basic grant management and reporting.
  • Support the planning and execution of council-wide signature events and programming campaigns.
  • Ensure Girl Scouts (GS) is open and accessible to all girls and adults by delivering the GS message of diversity, equity, inclusion, and access.
Experience, Skills and Qualifications
  • Bachelors Degree or higher, desired
  • At least 2+ years of experience in a related field, such as volunteer coordination, group facilitation, youth programming, customer service, and/or risk management.
  • Experience in Customer Relationship Management systems, such as Salesforce and Better Impact, preferred.
  • Proficient in word processing, spreadsheets, Microsoft Outlook.
  • Strong interpersonal, written, and oral communication skills, including public speaking.
  • Willingness to acquire and maintain relevant certifications, including but not limited to: First Aid/CPR, Outdoor skills, etc.
  • Demonstrate ability to work independently, multi-task, meet deadlines, take initiative, and maintain confidentiality.
  • Ability to establish and maintain effective working relationships with volunteers, staff, vendors, and Girl Scout members.
  • Ability to work flexible schedule including evenings and weekends.
  • Ability to manage a wide variety of projects simultaneously.
  • General understanding of youth programming.
  • Excellent organizational skills with attention to detail and ability to keep accurate records.
  • Bilingual/bicultural (English/Spanish) skills preferred.
  • Social media and marketing skills; media relations experience is also an asset.
  • Demonstrate a commitment to recognize and respect the many forms of diversity.
  • Demonstrate knowledge of, or willingness to learn, Girl Scouts program, principles, and standards.
  • Able to actively listen to, and comprehend, what others are saying, critically think, and problem solve.
  • Ability to communicate clearly in one on one or group situations and represent GSHCC publicly.
  • Proof of COVID-19 vaccination, unless a qualifying medical or religious exemption is needed.



The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to withstand:

  • Prolonged periods sitting at a desk and working on a computer.
  • Operate office equipment manually.
  • Must be able to lift and/or move up to 25 pounds at times.


  • Must have access to reliable transportation; position may include some work-related travel. Travel throughout council jurisdiction up to 20% of the time.
  • Valid California drivers license, a clean driving record, and proof of insurance
  • Available for council-required events that can be after regular business hours or on weekends