Skip to main content

Case Planner

Job Details

1946 Webster Avenue, Bronx, NY 10457 - Bronx, NY
Full Time
4 Year Degree

Case Planner, Family Treatment & Rehab

About the Program

In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 450 full-time, part-time and on-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.

The Family Treatment/ Rehabilitation Program (FTR) located in the Bronx offers intensive preventive case management services to families at risk of removal of children to foster care due to neglect and abuse. Risk factors for families served by the FTR program are sometimes advanced as a result of caretakers’ drug use and/ or mental illness. The stressors of poverty, substance use, instability and criminal justice involvement can greatly compromise a parent’s capacity to care for her children, despite strong desires to be engaged. Our goal is to partner with families to keep them together while ensuring that children will be safely cared for.

About the Position

The Case Planner in our FTR program provides assessment, engagement, case management and other support services which help ensure that children have strong families to grow up in and have the preparation and opportunity to succeed in school and life. Learn more about what it is like to be a Case Planner at Graham Windham by watching our Realistic Job Previews at


Duties and Responsibilities:

  • Creates, in partnership with families, service plans which address safety, behavioral, educational, and psychological and permanency needs.
  • Monitors safety, well-being and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.
  • Collaborates with internal and external service providers and other stakeholders through clear and timely verbal and written communication.
  • Participates actively in Family Court Hearings, Family Team Conferences and other meetings to advance permanency for children and families.

Position Type:

Full Time Position: Starting Salary from $55,000 - $58,000/annually + Merit + Benefits + Generous Paid Time Off. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.




Bachelor’s Degree in Social Work; Bilingual Spanish speaking highly preferred; Critical Competencies: Detail-oriented; Excellent verbal and written communication skills; flexibility, professionalism; ability to function as a team player and possesses a demonstrated passion for advancing the work of serving children and families; Ability to work with diverse populations; familiarity with NYS Connections system a plus