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Assistant Office Manager

Job Details

E06 Healthier Img_M - New York, NY
Full Time
$24.00 - $30.00 Hourly

Description

Who We Are

Led by highly successful physician executives with a mission to improve health care quality for underserved populations. Rendr is a primary care driven multi-specialty medical group serving approximately 200,000 patients through its 90+ locations in Staten Island, Brooklyn, Manhattan and Queens.

 

Job Position: Assistant Office Manager

 

Essential Functions:

  • Assist office manager in supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting
  • Promoting excellent customer service by all levels of the staff
  • Assist in training a productive medical office team
  • Collaborate and communicate with internal departments at Rendr
  • Maintains and manages all filing and organizational systems for the practice
  • Maintains staff records and assist in processing staff payroll
  • Orders medical and office supplies
  • Ensures patient satisfaction
  • Troubleshoot complaint and develop process improvements to prevent recurrences
  • Ensures regulatory compliance with HIPAA
  • Coordinates staff meetings for administrative and clinical staff
  • Ensures staffing is appropriate for day-to-day operations
  • Other tasks as needed as assigned by manager

 

Qualifications:

  • Bilingual in English and Chinese required
  • High level of professionalism and strong sense of responsibility
  • Good communication skills: kind, compassionate, patient interaction with patients and team
  • Multitasking ability
  • Ability to read and interpret documents
  • Prior experience working in medical/clinical setting required
  • EMR experience strongly preferred
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