Operations Manager
Job Details
Yosemite National Park - El Portal, CA

Who We Are:

NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the worlds best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.

What You Will Do:

The Scheduling Operations Manager is an integral part of the NatureBridge administrative team and is directly involved with the logistics and implementation of all NatureBridge Yosemite programs. They ensure that accurate information is collected and disseminated to all departments on time. This position serves as the primary steward for many complex program details, and is responsible for all internal scheduling.

This position reports to the Director of Operations and takes place at our campus in Yosemite National Park.

Your primary job will be to:

  • Create and update the weekly Environmental Science staffing schedule through Salesforce CRM, and ensure all logistical details are accurate and promptly communicated to staff.
  • Hire, supervise, and train Crane Flat Site Managers.
  • Manages scheduling requests from Educators.
  • Prepares and sends invoices
  • Communicates with clients to set requirements and expectations for program logistics.
  • Ensure smooth program implementation by refining, developing, communicating and supporting logistics systems.
  • Manage online registration system.
  • Be part of the rotating On-Call Manager system
  • Address risk management concerns with clients/vendors and coordinate necessary modifications with associated staff. Works closely with Campus and National Director of Risk Management on a case by case basis and promotes implementation of Risk Management policies.
  • Perform all other duties as assigned by supervisor.

Compensation:

  • $42-45,000 annual salary
  • Medical, Dental, and Vision insurance
  • Generous vacation and paid sick leave
  • 403b retirement fund eligibility with employer matching

Who You Are:

We are looking for candidates who have:

  • Relevant administrative, operations or educational experience.
  • Ability to manage and organize detailed program schedules and work effectively with multiple stakeholders, including clients and staff
  • Ability to balance competing logistics between programs while maintaining attention to detail.
  • Excellent written and verbal communication and customer service skills.
  • Ability to work as part of a collaborative team and maintain positive working relationships with staff and guests.
  • Commitment to equity, inclusion, and diversity in the workplace
  • Demonstrated office experience including, managing and communicating information quickly and accurately.
  • Proficiency with CRM systems (Salesforce experience preferred) and Google online tools (Calendar, Gmail, Sheets and Docs).
  • Available for occasional weekend work
  • Valid drivers license

*All NatureBridge Employees are required to be vaccinated against COVID-19. Final shot must occur 15 days or more before the start date. Here is the link to our full policy: NatureBridge COVID-19 Vaccination Policy. You must also pass a background check in order to be eligible for employment.

Why should you join the NatureBridge team?

  • We are a mission-driven organization that values your contributions and supports you in making a positive impact on youth and the environment
  • You will get to work in a beautiful natural setting with other dedicated educators who are passionate about the environment
  • You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants

How To Apply:

Submit your application to our Online Career Portal (link). Please include a resume and cover letter addressed to Sara Edwards (Ms.), Operations Director, that addresses how your skills and experience set you up for success in this position.

NatureBridge connects over 35,000 students and 600 schools each year to the wonder and science of the natural world, igniting self-discovery and inspiring stewardship of our planet.
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