COMPETENCIES: To perform the job successfully, an individual should have excellent communication, presentation and public relation skills, as well as the skills necessary to coach and train team members to reach department goals. Must be flexible, have a positive attitude and be willing to fully participate in a team problem-solving approach.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree; with two to three years related experience and/or training. Must have a high level of language skills and a high level of math skills. Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Proficient in MS Office Word & Excel and a working knowledge of a customer service management system.
Certificates, Licenses and Registrations: Must possess a valid driver’s license
Other Qualifications: Must be able to travel 30% of the time and work weekends occasionally.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, and is required to stand; walk, use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment in this position is generally characteristic of a normal office environment. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
DIVERSITY & INCLUSION: Logan University strives to be an educational leader that is authentic, intentional and strategic about diversity, fairness and the development of an inclusive campus community. We acknowledge and respect the differences in human experience that shapes and enriches education, healthcare, society and our institution.
It is our expectation that all employees support the mission and vision of the university and carry out their professional duty aligned with Logan University Values: Diversity, Empathy, Student First, Positive Attitude, Evidence Informed, Character and Teamwork.
Logan University does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. All Logan employees are expected to complete annual compliance training by assigned deadlines.
NOTE: This job description in no way states or implies that these are the only duties to be performed the employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.