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Ark Encounter Retail Coordinator

Job Details

Ark Encounter - Williamstown, KY
Full Time
$18.00 Hourly


The Retail Coordinator contributes to a positive retail experience for guests to discover educational resources and souvenirs for a lasting impact. The Retail Coordinator is expected to demonstrate professionalism in dealings with staff, work as a team member and role model excellent customer service. The position includes many responsibilities, all of which serve to enhance and influence the overall guest experience. This position has a career path that will develop your spiritual and professional growth goals by managing a large staff in a God-honoring fashion to achieve great results by tackling challenges while having fun along the way.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.


  • Promote the Mission and Standards of Answers in Genesis
  • Create a SERVE culture environment in all work done
  • Understand store operational requirements and guest engagement needs to provide correct staffing and maintain store staff levels by working with HR on recruiting
  • Utilize information technology for data analysis and forward planning
  • Complete daily break schedules and ensure all positions are covered
  • Actively develop and maintain a work atmosphere that enhances the spiritual growth of all team members
  • Serve as a Coordinator-On-Duty and supervise floor coverage and activities, including opening and closing store as scheduled
  • Maintain full and accurate inventory by assisting with cycle counts, anticipating guest product demand, and utilizing inventory software.
  • Provide timely constructive feedback and positive recognition to staff members
  • All other duties and responsibilities as assigned by management


  • Associate Degree in business/management preferred
  • 2-4 years leadership/management experience




  • Must agree with and be able to sign our Statement of Faith.
  • Maintains a personal relationship with Jesus Christ.
  • Regularly attends a local Bible-believing church.
  • Customer service oriented, dedicated to high guest satisfaction levels
  • Good problem-solving skills and decision-making ability
  • Ability to estimate and meet realistic deadlines, perform under pressure and react quickly to changing priorities.