Summary:
Responsible for the accurate and timely payroll processing, submission, reporting, and auditing for exempt and non-exempt employees while ensuring compliance with company policies as well as Federal, State, Local and IRS regulations. Maintain a high standard of quality and accuracy by being proactive in managing the payroll cycle to meet all payroll deadlines. Provide excellent customer service by answering all payroll-related inquiries and work closely and collaboratively with the People Department and other cross-functional departments.
Essential Duties and Responsibilities:
-
Perform payroll-related functions including but not limited to processing separation of employment, status changes, tax changes, deductions, and direct deposit changes.
-
Review garnishments and upload them to wage garnishments services through Paycom for processing.
-
Audit garnishment changes to ensure orders are accurately processed, checks reflect current orders
-
Review and verify employee data entered by Paycom workflows or received via employee self-service data entry.
-
Review and verify payroll data in a proactive timely manner as defined by the payroll guidelines. This would include all regular pay, overtime, bonus payments, other premium pay, differentials, etc.
-
Audit and verify all New Hires and Rehires, including but not limited to pay rates, earnings, taxes, deductions, and PTO plans.
-
Proactively work with the HR Teams, supervisors, and managers to identify issues and problem solve before they become larger issues.
-
Act as first line of communication supporting high priority and escalated customer service matters and issues.
-
Support the Director of HR with any initiatives, projects, and processes (e.g., direct deposit campaign, electronic paychecks, etc.).
-
Function as a Subject Matter Expert (SME) and work with your assigned locations to create an optimal employee experience.
-
Train Managers and Supervisors on Time & Attendance processes including correcting missed punches, adding reason codes, approving timesheets and time off requests to ensure payroll is correct at the time of processing
-
Contact employees whenever required and respond to routine inquiries concerning payroll deductions and accruals, wage garnishments, child support payments, W-2 questions, etc.
-
Prepare manual checks and pay card payments as necessary and record them on the manual check log daily.
-
Assist in maintenance of payroll records and files including but not limited to Paid Time Off (PTO), sick, vacation and other accrued leave.
-
Collaborate with the employee relations team on payroll issues to ensure resolution.
-
Audit and calculate merit increases, promotions, and bonus premium over-time (OT), and prepare import files.
-
Process retroactive calculations, bonus premiums and at times retroactive Paid Time Off (PTO) and/or Sick and Vacation plan adjustments for promotions of Non-Exempt to Exempt employees.
-
Review and audit daily hours and missed punches on employee timesheets for accuracy
-
Process and balance for employee hours worked, bonuses, prior pay period time off (manual), retro calculations for merits, overtime premium and retro overtime premium, gift cards, prizes, expenses, etc.
-
Audit pre-check reports for accuracy related to employee earnings and deductions.
-
Responsible for identifying process improvements and make recommendations for changes. Lead and support process quality and optimization initiatives.
-
Authorize and ensure new company tax set up is accurate during M&A
