Thinkery is where Austin’s children and their families come to enjoy play-based, inquiry-rich, hands-on learning experiences. We believe that innovative, play-based, STEAM (science, technology, engineering, arts, and math) learning experiences are a powerful way for children to develop problem-solving skills, critical thinking, and curiosity about the world around them. Our exhibits and programs encourage children—alongside their caregivers—to solve creative challenges, explore a variety of materials, and to develop new ways to complete unfamiliar projects. Through these activities, children gain the tools and confidence to develop and grow into enthusiastic, creative, lifelong STEAM learners and thinkers.
ABOUT THE ROLE
The Director of Human Resources is a key member of the leadership team who plays a crucial role in securing the organization’s success through identification and implementation of objectives and practices that will provide an employee-oriented high-performance culture that emphasizes empowerment, quality, productivity, and standards. The Director of Human Resources coordinates the implementation of people-related services, policies, and programs and assists and advises organizational leaders around Human Resources issues.
- As part of Thinkery’s leadership team, develops effective HR systems, policies and strategies that align with the museum’s core values and strategic goals. Collaborates with museum leadership to implement these activities.
- Conducts a continuing review of all Human Resources policies, programs, and practices. Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
- Monitors best practices in compensation and benefits through research and up-to-date information on available products. In collaboration with the Leadership Team, establishes the organization’s salary structure and pay policies.
- Establishes and manages an in-house employee training and development program that evaluates and addresses individual development opportunities, the museum’s training needs, and measures impact.
- Supports museum hiring efforts. Collaborates with department leaders and managers to develop job descriptions, establish hiring criteria, post positions, schedule, and conduct interviews, and communicate with candidates.
- Supports hiring managers with new employee onboarding and new hire orientation.
- Works closely with the leadership team in developing employee engagement and retention strategies to establish a strong and dynamic organizational culture.
- Coaches and trains managers in their communication, feedback, recognition, interaction, and performance improvement responsibilities.
- Review and guide plans for employee performance improvement plans and necessary employment terminations.
- Acts as primary point of contact for reports of, and during procedures related to, ethics or code of conduct violations.
- Administers employee benefits program. Work with leadership and a benefits broker to provide a benefits package that balances the needs of employees and the organization.
- Works with Finance Manager to process payroll in a manner that ensures accuracy, confidentiality, and compliance of documentation, reporting, IRS filings, and recordkeeping.
- Ensure employee and volunteer policies are consistent, effective and in alignment with museum protocols. Collaborate with volunteer resources in developing relevant training content and provide support in dealing with grievances, conflict and-resolution protocols.
- Actively practice and develop Thinkery’s health and safety protocols which adhere to local, state, and federal guidelines to minimize the spread of COVID-19.
- Represent Thinkery’s key values of inclusion, excellence, respect, innovation, playfulness, cooperation, and creativity.
- Commitment to support Thinkery’s dedication to diversity, equity, inclusion, and accessibility initiatives.
- Bachelor’s degree strongly preferred or 4 years of equivalent experiences.
- Minimum 3 years’ progressive experience in Human Resources position.
- Specialized training in employment law, employee relations and training preferred.
- PHR/SHRM-CP certification preferred.
KNOWLEDGE, SKILLS & ABILITIES
- Excellent interpersonal and coaching skills.
- Ability to support a multi-disciplinary, dynamic team.
- Excellent written and oral communication skills.
- Strong commitment to developing team members.
- Drive to continuously develop and improve systems.
- Personal qualities of integrity, credibility, and commitment to Museum’s mission.
- Adhere to the highest level of ethics and professional standards and maintain confidentiality and privacy internally and externally as necessary.
- Examples of adding value as both an individual contributor and active team member.
- General knowledge of employment laws and practices.
- Experience in the administration of benefits and compensation programs and other Human Resources programs.
- This position is largely Monday through Friday 9-5 pm with flexibility for personal preferences. Periodic duties outside of/in excess of regular work week schedule, particularly during seasonal high-volume times.
- Periodic support and programmatic duties in other museum areas.
- Professional attendance at museum functions and special events.
- Assist in engaging and sustaining volunteers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position is fairly inactive. While performing the duties of this job, the employee is required to:
- Observe and react to the needs of guests, staff, volunteers, and community partners.
- Move throughout the museum.
- Manipulate and move office materials weighing up to 25 pounds, including those that may be low to the ground or above eye level.
- Work with solutions to clean and disinfect surfaces a variety of surfaces of various sizes and heights.
- Communicate and exchange accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone.
- Detect and respond to safety hazards.
- Occasionally work in outdoor environments.
- Operate a computer efficiently and accurately.
- Conduct trainings and presentations to group.
Thinkery offers competitive and affordable benefits for our full-time staff including options for 100% employer sponsored medical coverage. Our benefits package includes:
- Medical insurance options including HSA, PPO Gold, and PPO Platinum plans
- Affordable dental and vision
- 100% employer sponsored EAP, STD, LTD, AD&D, and Life Insurance.
- 2 weeks of paid vacation, 4 weeks of paid sick leave, and 13 paid holidays each year.
- Pet and child friendly offices.
This job description should not be construed to imply these requirements are the only duties, responsibilities and qualifications for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills, and perform other related work as required. This job description may be updated as needed.
The Thinkery is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. All candidates offered a position will be required to submit to a background and reference checks.