Project Manager
Job Details
Las Vegas, NV - Las Vegas, NV
Installation - Maint - Repair

The Project Manager plays a key role in driving the overall project management for our Implementation Teams. The ideal candidate has installation experience in industries such as security, access control, audio visual, low voltage, or telecom.


  • Inform customer and Account Executive of job next steps, roadblocks and progress
  • Coordinate project management activities, resources, equipment, and information
  • Use and maintain comprehensive project documentation, plans, and reports
  • Partner with clients to identify and define requirements, scope, and objectives
  • Ensure project deadlines are met or exceeded.  
  • Effectively communicate with all project stakeholders, including but not limited to clients, sales, field technicians, etc.
  • Ensure actual project cost are at or below estimated cost.
  • Use tools such as Sedona, OPT, Excel, and Smartsheet to drive results.
  • Assess and mitigate project risks.
  • Responsible for project procurement management, including approving purchase orders and paying contractors.
  • Work with all stakeholders to eliminate any project blockers
  • Create a project management calendar for fulling each goal and objective
  • Review technology and solution of each job before shipping.
  • Make sure client’s needs are met as projects evolve
  • Ensure standards and requirements are met through by conducting quality assurance with the sales team
  • Organizing, attending, and participating in stakeholder meetings
  • Documenting and following up on important actions and decisions from meetings
  • Provide administrative support as needed
  • Answer all incoming calls and jobs providing concise, accurate, and complete resolutions and/or next steps
  • Gather site requirements, review and recommend operational design as it pertains to the installation
  • Listen to and understand the customer needs, using tools and resources to provide appropriate assistance, information, resolution and services
  • Prioritize Jobs based on Service Levels & Job Priority
  • Work jobs that have tasks associated with Implementations
  • Identify and escalate priority issues to the appropriate resources for resolution
  • Process all job requests accurately and within defined service level guidelines
  • Configuration Review for remote access
  • Process Labor Purchase Orders
  • Perform Job Cost Analysis
  • Work with on field third party technicians to ensure Installation Quality
  • Procure third party techs based on job needs






  • Experience as an installation project manager in industries such as security, access control, audio visual, low voltage, and telecom is a MUST
  • Bachelor’s Degree in Computer Science, Business Administration, Project Management or a combination of equivalent experience and education
  • 3+ years of experience as a project or program manager within a technology environment, with a progressive record of successful delivery of complex solutions, systems, or services.
  • Experience with enterprise hospitality or retail customers
  • A strong Project Management background, PM certification is highly desirable
  • Track record of developing work plans, schedules, project estimates, resource plans, and status reports
  • Conduct risk analysis and monitoring the progress of plans against project milestones and budgets
  • Extensive knowledge of providing technical and analytical guidance to the project team and ensuring quality standards and review of project deliverables
  • An organized, team-first player
  • A positive attitude and collaborative mindset
  • Outstanding communication (written and verbal) and presentation skills
  • A healthy interest in driving efficiency