The Tissue Resource Manager (TRM) works closely with the Director, Tissue Donation Services (TDS) to continually increase tissue donation and maintain acceptable rates of tissues recovered per donor. The TRM plays a primary role in training of TDS staff, serves as a key liaison between LifeCenter Northwest (LCNW) and our affiliated processing programs, and in addition to assigned supervisory responsibilities may be available as an subject matter expert resource on cases.
Our Mission: Working together to save and improve lives through organ and tissue donation.
What you will do:
- The TRM provides direct supervision of daily Tissue Donation Service operations and is responsible for ensuring staff comply with all AATB, FDA, and partner standards, policies and procedures.
- Provide effective coaching and mentorship to engage, support, and motivate staff to realize their greatest potential in service of LCNW’s mission.
- This position requires competency in change management and performance improvement, while possessing basic knowledge for business, revenue cycle, and Tissue Donation Services operations.
- This position requires the business acumen required to create business process improvement and program development.
- Work collaboratively with the Director, Tissue Donation Services to maximize the number of tissue donors and grafts recovered for transplantation and research.
- Ensures recovery documentation is compliant with operational policies and procedures, regulatory, and accreditation agencies.
- Develops and maintains professional and productive relationships with processing partners, medical professionals, hospitals, vendors, and donation organizations.
- Manages performance review process and personal development plans for Tissue Donation Services staff.
- Assists in the development and day-to-day management of departmental surgical budget.
- May participate in the call schedule on a discretionary basis to facilitate staff evaluations, signoffs, or as an additional team member for high case volume.
- Works with the Materials Management Program Manager and Tissue Technical Training Program Manager to monitor
equipment needs and may send equipment for repair when necessary.
- Tracks Surgical Reports from processors and identifies trends.
- Takes 24-hour call to be available for activity associated with tissue recovery including Administrator on Call (AOC), logistics, recovery, and eligibility assistance. Available for consultation by phone outside of regular working hours as needed.
- May function independently as a Tissue Recovery Coordinator or Team Lead as needed.
What you need
- Minimum 2 years of Leadership or team lead/supervisory experience.
- 5 years of relevant work experience in tissue recovery or comparable field.
- Degree in related health care/science, or certification required. Relevant work experience can be considered and substituted for academic requirements.
- The ability to meet schedule and travel requirements.
- Ability to move up to 75 pounds with or without assistance.
- Knowledge of anatomy and aseptic technique
Who we want:
- Current Certified Tissue Banking Specialist (CTBS) preferred.
- Working familiarity with tissue processing and graft utilization is preferred.
- Ability to independently recover all tissue types preferred.
- Someone who shares our values: Integrity, Collaboration, Service, and Courage
Experience that translates well into this role: The Organ and Tissue Procurement Industry is unique, but generally we find that people with experience in the following industries or positions can be successful in this position:
Clinic Manager, Manager of Clinical Operations, Surgical Services Manager, Health Clinic Manager, Laboratory manager, Clinical Research Manager, someone with leadership experience in anatomy & physiology or biological sciences, Forensic Autopsy, or Funeral Services.
