SUMMARY
The Catering and Hospitality intern will be exposed to all aspects of food/beverage operations related to a race meet and special events. This intern will also learn all aspects of the catering business related to thoroughbred racing, including planning, operations, customer service and day-to-day operations. This internship will work closely with different mentors to gain inside knowledge of what goes on behind the scenes with leading a food service and hospitality organization.
ESSENTIAL DUTIES AND RESPONSIBLITIES
- Will gain exposure to many different facets of the Hospitality business and will increase the cross-functional understanding in each of these departments.
- Concessions, Culinary, Dining, Finance, Logistics, and Special Events
- Work days will revolve around our core business of Racing and Sales, with exposure to our Special Events.
- The intern will experience training and development from various team members on the hospitality team.
- Provide an overall exemplary experience to every guest and focus primarily on general hospitality and the food service industry.
- Maintain Keeneland standards in accordance with company policies and procedures.
- Some shifts will include nights and weekends.
QUALIFICATIONS
- Interns must be available on weekends and have a flexible class schedule to hold office hours during both race meet and non-race meet months.
- (Approximately 20-25 hours per week)
- The ability to successfully demonstrate flexibility is critical; as you may be placed in one area and moved to another based upon the circumstances presented.
- Strong interpersonal, verbal and written communication skills.
- Basic computer skills including Microsoft Office suite are highly recommended.
- Food/beverage experience is not required but is highly recommended.
- Must be willing to work quickly and efficiently.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by the intern to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers and computers; reach with hands and arms; climb or balance; and talk or hear. The ambassador must regularly lift and/or move up to 50 pounds on a regular basis. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
CERTIFICATES, LICENSES, REGISTRATIONS
A Kentucky Horse Racing Authority License is required for all track workers. (Supplied through Keeneland upon hire)
