Patron Operations Intern

Overview

Keeneland Association, a leader in Thoroughbred Racing & Sales, is seeking quality candidates for the Patron Operations Internship for the Fall 2024-Spring 2024 academic year to work with the full time Patron Operations department with various events and activations. Throughout the year interns will also have the opportunity to participate in educational, interactive and career development programming as well support other departments including Marketing, Guest Services, Promotions, Special Events, Sponsorship and Hospitality.

Responsibilities:

• Work alongside the Patron Operations Manager to prepare logistics for the race meet.
• Work across departments to manage signage and wayfinding for patrons during the race meet and off-season.
• Assist in managing patron operations as it relates to parking
• Manage The Hill, Keeneland’s dedicated tailgating lot, during race meet including coordinating with vendors and managing promotions and activations in this space.
• Assist with Patron Experience team initiatives during the live auctions in September and October. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Commitment of participation for one academic calendar year
• Must be available to work weekends and some evenings during the Race Meets (October & April)
• Intern must be enrolled as a full-time college student
• Organized, creative, and flexible
• Excellent verbal and written communication skills
• Exemplify and execute the Keeneland Promise

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the promotions intern to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers and computers; reach with hands and arms; climb or balance; and talk or hear. The intern must regularly lift and/or move up to 50 pounds on a regular basis. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.