Development Operations Manager
Job Details
Statewide - Ohio
Optional Work from Home
Full Time
4 Year Degree
$50,000.00 - $60,000.00 Salary/year
Fund Development

*Position is remote but open to residents of Ohio only. Must reside in Ohio as of start date*

Planned Parenthood of Greater Ohio is seeking a mission-minded Associate to join us as a full time (37.5 per week) Development Operations Manager to support our Development team.




Our Mission

We protect, promote, and provide empowered health care for people throughout Ohio.

  • We respect and honor all people
  • We are committed to a diverse and inclusive environment for patients and staff
  • We provide health care - without judgment
  • We maintain responsible business practices
  • We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve



  • Paid Time Off
  • Paid Parental Leave
  • Medical 90% employer-paid base medical plans for single coverage
  • Dental
  • Vision 100% employer paid
  • Life Insurance 100% employer paid
  • Accidental Death & Disability 100% employer paid
  • Long Term/Short Term Disability 100% employer paid
  • 401(k) with matching employer contribution up to 4%
  • Eight (8) paid holidays per year



  • Opportunities to be promoted from within for those that demonstrate proficiency and understanding of standard operating procedures over time and a commitment to our mission.
  • Be part of a team that provides critical health care and education to Ohioans



  • Ensures compliance with IRS regulations and existing PPGOH gift entry policies and procedures. Revises and improves upon existing gift entry policies and procedures, as needed.
  • Serves as the Development Team’s liaison to the Finance Team, meeting with the Finance team on at least a monthly basis.
  • Leads monthly reconciliation work with the Finance team, including:
    • Daily review and approval of check logs
    • Monthly first round review, including coding review and reconciling credit card gifts.
    • Monthly second round review, including line-by-line reconciliation of Finance and Development’s records for Planned Parenthood of Greater Ohio (PPGOH), Planned Parenthood Advocates of Ohio (PPAO), Planned Parenthood Advocates of Ohio-PAC (PPAO-PAC), and Planned Parenthood Votes Ohio (PPVO).
    • Monthly meeting with Finance to review any reconciliation discrepancies.
  • Provides backup gift entry support to the Development Operations Associate during times of year with high gift volume or when the Development Operations Associate is out of the office.  
  • Creates and maintains dashboards within RE NXT web view. Builds new dashboards, as needed.
  • Completes regular audits of RE NXT data with the goal of improving and maintaining data hygiene. Designs additional audit queries, as needed.
  • Conducts regular data analysis in support of tracking revenue progress and individual development team member performance.
  • Identifies new data management and analysis needs and creates and documents new processes, as needed.
  • Serves as the Development Team’s first point of contact for questions related to Raiser’s Edge NXT policies and procedures. Elevates questions to the Senior Director of Development Operations, as needed.  
  • Collaborates with the Stewardship & Engagement team to manage the donor.information email inbox.
  • Standardizes the Development Team’s use of the S Drive (and, in the future, Microsoft Office 365).
  • Pulls data for annual tax statements.
  • Identifies potential mid-level, major donor, and institutional prospects based on PPGOH criteria and independent judgment and analysis.
  • Conducts high-level prospect research on potential mid-level, major donor, and institutional prospects, proposing potential strategies to engage and elevate donor contributions. Liaises with the Prospect Researcher and Institutional Giving Team in this work.
  • Completes additional team support requests as assigned.



  • Bachelor’s degree or 4 years of additional relevant experience
  • At least 3 years of database experience within a fundraising environment. 7 years required without a degree
  • Raiser’s Edge or Raiser’s Edge NXT experience preferred.
  • Proficient in use of Microsoft Office with advanced skills in Word and Excel




Planned Parenthood has served Ohioans with safe, accessible, and affordable health care for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020. Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.


As a mission-driven health care provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races. We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.


In order to become the leading organization for high quality reproductive health care, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike. We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.


Planned Parenthood of Greater Ohio (PPGOH) is an equal opportunity employer. We care for our business by ensuring that all of our decisions regarding the employment relationship, including the terms, conditions, and privileges of employment, are in accordance with our principles of equal opportunity.


As a matter of PPGOH policy we affirm that we respect and honor all people and we will not discriminate against employees or applicants for employment on the basis of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, race, color, ethnicity, religion, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, political affiliation, military and veteran status, or any other legally protected characteristic.


In addition to the above commitments, PPGOH seeks to have employees that reflect the broad diversity of those that we serve and we encourage all who are ready to be In This Together to apply.