Lift Operations Manager

Description

Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.

Job Description

Our Lift and Activity Operations Manager work with management and hourly employees to facilitate the effective operation of the Lift Department. Assists with interdepartmental cooperation to enhance mountain operations by overseeing all lift and activity operation crews. Previous experience preferred. 

Responsibilities (But not limited to)

• Demonstrates teamwork and support for management

• Monitors lifts and personnel for compliance- this would include all signage and licensing, normal and evacuation procedures, opening, operating, and closing procedures

• Oversees lift manuals and log books and all related documents

• Responsible for scheduling and ensuring that all lifts and activities are fully staffed each day

• Activities include- Chairlifts, Gondola, Tube Park, Mountain Coaster, Alpine Slide, Bungee Trampoline, Treetop Adventure, Zipline, Mini Golf and Maze

• Responsible for staffing on mountain concerts and events

• Alpine Slide and Mountain Coaster cart repair

• On-mountain port o potty maintenance

• Participates in all phases of the lift operator’s job- helps open, operate and close lifts as needed

• Conducts and/or monitors training sessions and completes all training documentation needed by ASC and required 

• Exhibits support for Customer Service initiatives

• Must be flexible with schedule to accommodate opening and closing needs and special events

• Ensure timely and accurate pay for all employees

• Complete all ASC training requirements

• Schedules and assigns work duties

• Conducts disciplinary procedures and performance appraisals

• Responsible for compliance with mountain safety practices 

• Other duties as assigned

Education, Experience, Certificates & Licenses

• Must possess excellent people and guest service skills

• Must be able to communicate effectively

• Willingness to work outside in all weather conditions

• Must be self-motivated and self-assured

• Must speak, write and read excellent English

• Experience managing employees preferred

• Must be cooperative, independent and able to make decisions

• Must be able to ski or snowboard at an intermediate level or above

• Able to resolve conflict in a constructive manner

• Lift knowledge and/or supervisory experience preferred

• Computer skills preferred

• Valid, current, unrestricted drivers license necessary

• High School Diploma or equivalent 

Lifting Requirements

• Must be able to lift up to 50 pounds

• Must be able to push/pull 100 pounds