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Consumer Direct Sales Mortgage Loan Originator

Job Details

Corporate Headquarters - Omaha, NE
Full Time


Company Overview

Core Bank is an accomplished Community Bank located in the Greater Omaha, NE and Kansas City, KS areas. We are not a mere collection of buildings or a place just to work or manage money we are a community of friends, neighbors and partners in making life just a little bit better. Our culture - what we call our Recipe for Awesome - creates an environment that's a great place to bank - and a great place to work. It ensures we grow together, learn together, and have fun doing it.

At Core Bank, our Vision is to be a truly remarkable company that just happens to be a bank. And, if you just happen to want to work somewhere truly remarkable, then we'd love to get to know you. To learn more about what makes us - us, explore

Job Summary

The Consumer Direct Sales Mortgage Loan Officer assists customers who are seeking to obtain a mortgage loan anywhere in the United States. This is an inside sales position responding to customers who inquire online for a competitive rate offer. The ideal candidate will be highly energetic, have a drive and desire to be #1, and provide outstanding customer service. The online mortgage sales environment is extremely competitive, and the ideal candidate should possess outstanding prospecting, selling, and follow up skills. A positive, energetic attitude and willingness to follow consistent prospecting strategies and techniques is absolutely required for proven success.

The responsibilities of the Consumer Direct Sales Mortgage Loan Originator include:

  • Meeting a minimum number of inbound and outbound calls to convert inquiries to mortgage applications
  • Clearly and concisely explaining the mortgage process over the phone
  • Getting a clear understanding of the customer's needs and presenting a solution to meet those needs
  • Applying product knowledge to accurately represent the mortgage transaction
  • Building rapport over the phone and creating a relationship with the customer for trusted advice
  • Setting appropriate customer expectations to ensure outstanding customer satisfaction
  • Possessing a strong willingness to learn and a desire to gain knowledge and develop skills to improve your work performance
  • Learning from your colleagues, as well as share sales tips to improve department progress and success
  • Quickly responding to customers to help them make an informed decision
  • Communicating effectively with Real Estate Agents to ensure they are aware of the progress of their transaction
  • Detail oriented person who takes pride in meeting deadlines to ensure the customer experience is exceptional
  • Having a positive "can do" attitude and continue to grow each day to become the best you
  • Confidently presenting yourself to customers via zoom, social media, and online
  • Effectively communicating with other company departments
  • Consistently working daily objectives

What We Provide

  • Foundational training provided by one of the top-rated Loan Officer training companies in the industry to understand mortgage basics from product knowledge, understanding mortgage terminology, FNMA, FHA, and VA guidelines. Through in-depth lessons, quizzes, tests, and a comprehensive exam, this training prepares a new loan officer to succeed by laying the foundation of fundamental knowledge while empowering them to expertly speak the language of the mortgage industry.
  • In-house training with a sales model for success with proven workflow to achieve your sales goals
  • Hands on oversight and support from a proven leader
  • Quality leads every day
  • Full benefits (health, vision, dental, life, 401k, Employee Wellness)
  • In-House team support from processors, underwriters, and closers
  • Hourly pay plus commissions


  • High school diploma or equivalent. Bachelor’s degree preferred
  • Prior mortgage lending experience not required, but the ideal candidate will have an acumen for sales with a strong understanding of financial services
  • Ability to learn and apply agency guidelines
  • Knowledgeable on applicable computer software systems to include processing, databases and spreadsheets
  • Outstanding written and oral communication skills
  • Outstanding organizational skills
  • Self-motivated, proactive problem solver
  • Requires registration with the National Mortgage Licensing System and Registry (NMLS)
  • Holds applicable licenses as required

Core Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.