Job Summary: The Registered Nurse is responsible for providing safe and effective delivery of patient care through assessment, planning, implementation and evaluation of patient and family needs in the home care environment. Directs and supervises the home health aide in providing quality patient care services. The RN is responsible for organizing and managing cases including coordination with other professional disciplines (PT-OT-ST-MSW).
Service and Quality Standards:
1. Service:
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior to customers and coworkers
2. People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest
3. Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
4. Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
5. Finance
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources
Job Responsibilities:
1. Supports patient’s rights and responsibilities, including respect of cultural and religious diversity.
2. Demonstrates flexibility to meet staffing needs of department/organization appearance.
3. Meets productivity standards, accepting low census time and/or extra time as needed.
4. Demonstrates leadership abilities while appropriately following the chain if command.
5. Performs and evaluates appropriate and complete evaluation based on patient diagnoses and specific to care, leading to appropriate care planning decisions.
6. Effectively utilizes nursing process to ensure optimal nursing care and patient outcomes.
7. Provides age –appropriate and population specific patient care in a safe, skillful, accurate and efficient manner to primarily adult and geriatric populations as indicated.
8. Assesses patient and family learning needs and provides ongoing education and evaluation.
9. Adheres to standard precautions and infection control standards.
10. Documents readiness to learn, teaching, barriers and outcomes.
11. Reassesses significant change in patient’s condition and updates care plan appropriately.
12. Identifies patient care needs to formulate and/or contribute to the discharge plan.
13. Completes documentation accurately and in a timely manner, according to policies and procedures.
