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Sales, Business Development

Job Details

Georgia - Alpharetta, GA




About Empire Office

Empire Office is the largest commercial furniture dealer in the world, with over 76 years of experience and more than 400 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 400 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.




Empire Office is currently seeking a Sales, Business Development in our Alpharetta, GA office to join our growing team. The function of this position is to manage client expectations, provide quality-based products, and knowledge-based solutions. This position will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight.





  • Update client on new product offerings and market trends
  • Exercise value engineering when interacting with client
  • Work with Marketing Department to provide updated materials and information to client
  • Seek out opportunities for ancillary products and additional services to offer up
  • Provide prompt and courteous response to client inquiries, needs, requests, etc.
  • Avail him/herself to client for face-to-face meetings over general phone and email communication
  • Share Empire story and promote depth and breadth of resources he/she provides
  • Promote the unique capabilities, knowledge, and expertise he/she possesses to client
  • Remain cognizant and prepared for any anticipated client needs
  • Possess an understanding of the competition for proper product positioning
  • Negotiate with vendors additional discounting then forward to management for increased profitability
  • Continually practice strategic social relationship building
  • Carry out forecasting and strategic account plan

Sales process:

  • Act as the "quarterback" throughout the sales process by facilitating and managing all steps involved
  • Coordinate necessary actions as they are carried by the Sales Coordinator or Project Manager
  • Monitor all reports (waiting, unbilled or aging)

Skills & Qualifications

  • Bachelor’s degree or equivalent
  • Minimum 1 year sales experience required
  • Minimum 1 year design experience preferred
  • Experience working in the furniture industry and/or dealership preferred
  • Capable of reading and understanding blueprints, CAD, or construction drawing
  • Microsoft Office knowledge (Outlook/Excel/Word)
  • Previous use of Hedberg a plus
  • Strong communication skills, both written and oral
  • Highly motivated, persistent, and skilled negotiator
  • Plans and carries our responsibilities with little to no direction
  • Comfortable working independently
  • Handles deadlines and pressure with ease
  • Works well in a team environment
  • Ability to motivate others