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Medical Transporter / Direct Support Professional

Job Details

Lafayette, LA (Residential Program) - Lafayette, LA


As a Medical Transporter and Direct Support Professional, you will play a vital role in providing comprehensive care and support to people with disabilities during transportation to and from doctors' appointments. Additionally, you will offer assistance and advocacy during medical visits, ensuring their comfort, well-being, and understanding of healthcare procedures to better support the person as needed throughout the day. Your dedication and compassion will contribute to enhancing the quality of life for individuals with developmental disabilities.



1. Safe Transportation: Safely drive Arc participants with disabilities to and from medical appointments, ensuring their security and comfort throughout the journey.

2. Direct Support: Provide hands-on support to Arc of Acadiana participants during medical visits or as needed, assisting with mobility, communication, and other needs as required, such as medication administration.

3. Advocacy: Serve as an advocate for Arc participants, ensuring their preferences, concerns, and medical needs are understood and respected by healthcare professionals.

4. Empathetic Care: Demonstrate empathy, patience, and understanding when addressing the needs and emotions of clients during medical appointments.

5. Communication: Maintain clear and effective communication with Arc participants, their families, medical staff, and other involved parties to coordinate appointments and share relevant information.

6. Record Keeping: Accurately document transportation activities, medical visit notes, and any significant updates regarding the participant’s health and well-being.

7. Crisis Management: Handle potential emergencies or challenging situations at medical appointments with composure and adherence to established procedures.

8. Personal Care: Assist with personal care tasks, if necessary, such as feeding, toileting, and administering medication, following proper protocols.

9. Training and Development: Stay updated on best practices in developmental disability care, medical procedures, and any specific needs of the participants.


1. Valid Driver's License: Possess a valid driver's license with a clean driving record to provide safe transportation.

2. Direct Support Experience: Previous experience in direct support or caregiving roles for individuals with developmental disabilities is preferred.

3. Medication Administration Training required to support Waiver participants. CMA Certification required to support ICF/Group Homes residents.

4. Strong Communication: Excellent verbal and written communication skills to effectively interact with Arc participants, their families, and medical professionals.

5. Medical Knowledge: Basic understanding of medical terminology, procedures, and the ability to handle medical equipment appropriately

6. Empathy and Patience: Exhibit genuine empathy, patience, and a positive attitude when supporting clients with developmental disabilities.

7. Reliable and Punctual: Demonstrate reliability and punctuality in fulfilling scheduled appointments and providing consistent support.

8. Physical Ability: Be physically capable of assisting Arc participants with mobility challenges and providing personal care assistance if required.

9. Sensitivity and Respect: Show sensitivity and respect for the diverse needs, preferences, and backgrounds of the people we support.