Billing Supervisor
Job Description
Summary
Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm with a relentless focus on client satisfaction. It is through this focus that our work has a purpose and develops into a passion. We take pride in providing our clients with the results they deserve. If you thrive in an environment where your colleagues' defining characteristics are achievement, adaptability, initiative, professionalism, and resourcefulness, the culture at JMBM will prove rewarding.
The Billing Supervisor will liaise with Billing Manager on the day-to-day billing in LA. They will be responsible for training new staff. Working collaboratively with the attorneys and department to make edits to a high volume of monthly prebills and subsequent invoices for submission to clients, while also following firm/client specific guidelines. The Billing Supervisor will input rates, (including e-billing, as appropriate) and ensure the client billing guidelines are correctly set up in client billing system (Aderant). Other tasks include responding to questions related to the client billing, including A/R, unbilled time and costs, research and other duties as assigned. This position requires excellent communication skills and a positive team player spirit.
DUTIES AND RESPONSIBILITIES
- Handle workflow related supervision of Billing Specialists
- Issue and track prebills until completion while handling attorney requests
- Monitor and edit prebills/invoices in response to attorney requests and revise/reissue as needed
- Liaise with clients, attorneys and staff to finalize bills
- Manage complex billing situations such as multiple billing address setup, split bills, and multi-payers
- Full e-Billing setup, maintenance, rate submission, and tracking e-billing approval process
- Monitor, rectify, and appeal e-billing rejections
- Confirm and setup new client addresses
- Enter and confirm special billing requirements to track compliance
- Special projects and hands-on reporting as needed
- Assist with incoming client emails
PREFERRED KNOWLEDGE, SKILLS AND ABILITIES
- Must have a minimum 3 years' experience as a biller in a law firm environment
- Experience with Aderant (or Elite) billing system preferred
- Familiarity with consolidated multi-matter billing desired
- Electronic (e-billing) experience preferred
- Proficiency in Word, Excel, and Outlook
- Strong written and verbal communication skills
- Attention to detail
- Ability to work in a team-oriented, fast-paced environment
- Must be organized and able to multi-task
- Ability to adapt to changing priorities as required
COMPETENCIES
- Decision Making - Identifies issues and provides suggestions to day-to-day problems; prioritizes and effectively completes daily tasks
- Communication - Effectively communicates through written and verbal forms with; shares information with Billing Manager and understands the appropriate level of confidentiality
- Leadership – Gives positive feedback to others; is developing skills to mentor others; asks questions; is assigned work; focuses on day-to-day tasks
- Continuous Learning – Identifies self-training needs and opportunities. Positively accepts changes.
- Teamwork – Works as a member of the team and understands the goals of the team; understands that team members' needs, ideas and solutions vary
- Alignment to Values – Is aware of the Firm's values and consistently demonstrates them
Position: Non-Exempt
Location: 5 days onsite until 90-day probation, then Hybrid (Century City).
Salary: $95k - $105k base plus excellent package on offer including insurance and performance-related bonuses. The base pay offered will depend upon a variety of factors.
