Operations Manager

About G&A

G&A is recognized internationally as a leader in creating successful, engaging experiences — synthesizing the physical and digital worlds in ways that move people, momentarily stopping time and creating lifelong impact. As operations manager, you will be a strong leader who can quickly adapt to a shifting environment while maintaining G&A standards and procedures. At G&A, we celebrate diverse perspectives, value each other for our different ideas and contributions, and lean on our core values to support our relationships. If you're looking for a dynamic workplace where you can grow and make a difference, we'd love to hear from you! 

Overall

As our Operations Manager, you will play a vital role in empowering G&A's Producer team to deliver projects with excellence and precision. This position is the backbone of our production process, focusing on supporting key functions that enable our producers to focus more on creative and client-facing aspects of their work. Your expertise in project accounting and operational efficiency will be instrumental in optimizing our workflows and ensuring project success.

Your main clients will be our Integrated Producer team, providing them with critical back-office support and streamlined accounting processes. By taking on these essential tasks, you'll allow our producers to dedicate more time and energy to crafting outstanding projects and maintaining strong client relationships. As G&A continues to grow and scale, your contributions will be crucial in maintaining our high standards of quality, profitability, and efficiency.

Key Responsibilities:

1. Project Accounting and Financial Management - You'll empower our Producers with accurate financial data and insights:

   1. Set up new projects in the accounting system for Producers

   2. Manage timesheet processes, ensuring Producers and their teams track time accurately

   3. Generate and distribute project financial reports to Producers and leadership

   4. Audit project data for accuracy, supporting Producers in maintaining financial integrity

   5. Assist VP of Production in analyzing project profitability

   6. Update and maintain rate cards, providing Producers with current pricing information

2. Contracting and Legal Support - You'll streamline the contracting process, allowing Producers to focus on project execution:

   1. Maintain and update a library of contract templates for Producer use

   2. Draft, manage, and traffic subcontractor agreements and NDAs on behalf of Producers

   3. Coordinate with legal counsel on complex contract issues, acting as a liaison for Producers

   4. Administer a contract management lifecycle (CLM) system to support Producer workflows

   5. Proof contracts for typos and inconsistencies

   6. Redact confidential information as needed

3. Operational Efficiency - Your efforts will optimize processes, making Producers' jobs easier and more effective:

   1. Support initiatives to improve Producer workflows and reduce administrative burdens

   2. Maintain and update SOPs and policies relevant to all staff team

   3. Identify and implement cost-saving measures to reduce overhead

4. Financial Analysis and Reporting - You'll provide Producers and Project Leads with the financial insights they need to deliver profitable projects successfully:

• Offer financial analysis to support Producers' decision-making

• Analyze the profitability of services, helping leadership optimize project performance

• Ensure data integrity in financial systems, giving Producers reliable information

Qualifications:

You'll likely be successful in this role if you have:

• Demonstrated exceptional customer service skills with a proven track record of being patient, supportive, and delightful. 

  • Strong ability to build positive relationships with internal team members and external clients.

• A Bachelor's degree in Accounting, Finance, Legal or related field

• 5+ years of experience in operations and finance management, with a focus on project accounting

• Excellent written and verbal communication skills

• Strong knowledge of project accounting principles and practices

• Proficiency in financial and project accounting and ERP software

• Experience with data auditing and cleaning in accounting systems

• Excellent analytical and problem-solving abilities

• Attention to detail and ability to manage multiple projects simultaneously

Nice-to-Have Qualifications That Could Set You Apart

• Certificate in Contract Management or similar certification (e.g., Commercial Contract Management)

• 2-3 years of experience in contract administration or management

• Familiarity with contract law and basic legal terminology

• Strong attention to detail and ability to review complex documents

• Basic understanding of intellectual property rights and confidentiality agreements

Career Growth and Advancement Opportunities

At G&A, we're committed to fostering your professional growth. As you excel in this role, you'll have the opportunity to expand your responsibilities and evolve into an Integrated Producer or a senior member of our Finance team. We believe in nurturing talent from within, and this position offers a clear pathway for advancement as you develop your skills and contribute to our company's success.

What We Offer

Competitive Salary, Vacation, Sick and Personal Holiday, Volunteer Time Off, Company Paid Holidays, Flexible Spending Accounts (FSA), Employee Referral Bonus Program, Medical Plan & Dental and Vision Plan, Retirement Plan, Summer Fridays, Sabbaticals and more…

APPLY:

Qualified candidates, please submit a letter of interest, PDF of resume, to hr@gallagherdesign.com.

Candidates must be legally authorized to work in the U.S.A. and live in or be willing to relocate to the New York City area.