Room Attendant
Job Details
Courtyard Boston - Boston, MA

We are exceptionally managed by Fontainebleau Development.

Our newest Courtyard property features a modern, sophisticated design that marries our urban location with a tranquil energy. With 14-stories, 220 rooms, 2500 sq. ft. of meeting space & "The Bistro" restaurant, we are offering an opportunity for a Room Attendant. Just a short commute away, we are conveniently located within close proximity to Boston North Station and all major highways.


Position Overview:

Reporting to the Executive Housekeeper, Room Attendants at the Courtyard Boston Downtown/North Station are responsible for providing quality housekeeping service to our valued guests. Exercising a keen eye for detail and a meticulous approach to all work, Room Attendants must be organized and efficient and possess a passion for teamwork and cleaning.


Essential Job Functions:

  • Cleans and sanitizes bathrooms, changes linens and makes beds of assigned rooms on a daily basis
  • Ensures detailed cleanliness of entire guest room, to include dusting and vacuuming
  • Sweeps and mops bathroom floor and sanitizes bathtub/shower, sink area and toilet.
  • Replenishes amenities and towels
  • Checks under bed for dust, forgotten items, etc
  • Cleans mirrors and disinfects doorknobs, remote and telephone
  • Makes sure all rooms have all brand required materials
  • Communicates room status to Executive Housekeeper and Engineering team as needed
  • Other duties and responsibilities as assigned
  • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and a safe hotel for guests
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


Qualifications, Job knowledge, Experience, Skills, Abilities:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to communicate effectively with guests and co-workers and respond to guest requests
  • Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers