Who We Are
With a mission to provide world-class healthcare to the underserved Asian community, Rendr is the leading primary care focused, multi-specialty physician group dedicated to serving the Asian population in New York City. Our over 200 providers take care of the health of approximately 200,000 patients at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island and Nassau County.
Location: Brooklyn, NY
Job Position: Assistant Office Manager
Essential Functions:
- Assist office manager in supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting
- Promoting excellent customer service by all levels of the staff
- Assist in training a productive medical office team
- Collaborate and communicate with internal departments at Rendr
- Maintains and manages all filing and organizational systems for the practice
- Maintains staff records and assist in processing staff payroll
- Orders medical and office supplies
- Ensures patient satisfaction
- Troubleshoot complaint and develop process improvements to prevent recurrences
- Ensures regulatory compliance with HIPAA
- Coordinates staff meetings for administrative and clinical staff
- Ensures staffing is appropriate for day-to-day operations
- Other tasks as needed as assigned by manager
Qualifications:
- Bilingual in English and Chinese required
- High level of professionalism and strong sense of responsibility
- Good communication skills: kind, compassionate, patient interaction with patients and team
- Multitasking ability
- Ability to read and interpret documents
- Prior experience working in medical/clinical setting required
- EMR experience strongly preferred
