Who We Are
With a mission to provide world-class healthcare to the underserved Asian community, Rendr is the leading primary care focused, multi-specialty physician group dedicated to serving the Asian population in New York City. Our over 200 providers take care of the health of approximately 200,000 patients at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island and Nassau County.
Job Position: Medical Office Manager
A medical office manager is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.
Essential Functions:
- Supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting
- Coordination of the day-to-day operations of the practice
- Promoting excellent customer service by all levels of the staff
- Trains a productive medical office team and conducts performance reviews
- Collaborate and communicate with internal departments at Rendr
- Maintains and manages all filing and organizational systems for the practice
- Maintains staff records
- Orders medical and office supplies
- Ensures patient satisfaction
- Troubleshoot complaint and develop process improvements to prevent recurrences
- Ensures regulatory compliance with HIPAA
- Coordinates staff meetings for administrative and clinical staff
- Ensures staffing is appropriate for day-to-day operations
- Other tasks as needed per practice
Qualifications:
- Bilingual in English and Chinese required
- High level of professionalism and strong sense of responsibility
- Good communication skills: kind, compassionate, patient interaction with patients and team
- Multitasking ability
- Ability to read and interpret documents
- Prior experience working in medical/clinical setting required
- Familiarity with MDLand is a plus
