Billing Coordinator
Job Details
Headquarters - Brooklyn, NY

THE ROLE

 

Gotham Greens is seeking a dynamic Billing Coordinator to provide administrative support to our finance and accounting teams. The Billing Coordinator will handle all credit/debit notes and help with the management of all distributor accounts for multiple regions of the company.  Working closely with the AR Analyst and Accounting Manager, this position will help streamline the credit/debit note process and maintain order of the large distributor accounts. The successful candidate will be exceptional at handling multiple priorities, communications at all levels, and taking initiative.

In addition, the ideal candidate is passionate about sustainable agriculture and embraces Gotham Greens’ core values and mission. This is an opportunity for an enthusiastic, self-motivated, and highly organized person to join a rapidly growing, innovative company that is disrupting the 21st century food system.

 

AREAS OF RESPONSIBILITY

 

  • Research and identify various chargebacks/fees from our distributor accounts and make sure that the accounts are well maintained and documented
  • Process Credit and Debit notes based on adjustments that are needed
  • Provide customer service regarding collection issues, processing of customer credit memos or refunds, processing, and review of account adjustments, resolving customer discrepancies and short payments.
  • Maintain customer chargeback accruals
  • Assist with annual and interim audit requests, as assigned
  • Assist with new customer set up and onboarding
  • Coordinate with logistics team for receiving internal copies of invoices
  • Perform various physical and digital filing of invoices and other administrative tasks
  • Provide excellent and considerate customer service internally and to external customers
  • Other special projects, duties, and business initiatives as assigned

 

QUALIFICATIONS

 

  • Bachelor’s degree in Accounting
  • 2+ years of relevant experience in accounts receivable, credit, and collections
  • Advanced knowledge of ERP accounting systems (Sage ERP a plus)
  • Advanced knowledge of Collections Software (Anytime Collect a plus)
  • Advanced knowledge on making credit and debit notes in an ERP System
  • Detail-oriented, able to work according to schedules and work plans, ask good questions and request help as needed. Contributes to team effort
  • Good record keeping and organization   
  • Proven ability to handle confidential and sensitive matters, utilizing sound judgement in a complex environment
  • Laser focused attention to detail and well organized
  • Tech savvy with impeccable computer skills

 

The ideal candidate:

 

  • Excellent verbal, written, and interpersonal skills
  • Knowledge of accounts receivable, collections, and accounting
  • Knowledge of automated collections and accounting reporting systems
  • Reliable and highly motivated with a creative and lively personality
  • Passionate commitment to the company vision
  • Appreciation of principles of sustainable agriculture and food
  • Strong commitment to company vision and appreciation of principles of sustainable agriculture and food

 

Who We Are 

 

Gotham Greens is on a mission to transform how and where fresh produce is grown. We are a pioneer in urban indoor agriculture and a leading fresh produce and food company. Through our national network of local high-tech farms, Gotham Greens delivers fresh, long-lasting, and delicious leafy greens, herbs, salad dressings and pesto dip all year round to retail, restaurant, and foodservice customers.

 

Today, Gotham Greens has 9 locations with 600,000+ sq. ft. of hydroponic greenhouses across six U.S. states and over 350 team members. Since its launch in 2011, Gotham Greens has grown from a single urban rooftop greenhouse in Brooklyn, N.Y., to a multi-state greenhouse operator and one of the largest hydroponic leafy green producers in North America.

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