As an Ingo Money Payment Operations Analyst, you will be part of an exciting, dynamic and growing team that provides daily operational support and expertise that has a direct impact on Ingo Money’s clients and their customers. The Analyst will collaborate with internal teams to provide support, input and analysis.
Specific Duties & Responsibilities
- Manage payment operations processes
- Monitor payment processing, services, and delivery
- Identify, extract, analyze, and interpret data trends/patterns and anomalies
- Ensure procedures and documentation are up to date, as processes can change frequently
- Identify process improvements and efficiencies
- Work with internal teams from across the company to expertly field, diagnose and resolve payment or system related issues