Chief Program Officer

Recovery Network of Programs, Inc. (RNP), is a private, non-profit, social service agency which has been serving the Greater Bridgeport Community and Fairfield County area since 1972. RNP is dedicated to helping those living with substance use, mental health disorders, gambling addiction and homelessness. Our mission is to restore hope, health, and wellbeing for individuals and families in a recovery environment that embraces compassion, dignity, and respect.

In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies and under the supervision of the Chief Executive Officer, the Chief Program Officer (CPO) has overall responsibility for the organization’s entire portfolio of programs and services.

The CPO will provide leadership for the development, strategic planning, management, and service delivery of the organization’s programs. The CPO plays a critical role in supporting the CEO in carrying out the strategic vision and plan of the organization with a focus on quality, utilization, strategy, and staff development. The CPO will oversee the coordination, integration and delivery of all programs and related services, and maximize collaboration among all RNP programs and external stakeholders. The CPO will regularly visitRNP programs sites including but not limited to Bridgeport, Stratford and Stamford areas are expected to occur regularly with Directors, Managers and Staff.

This role is based in our Shelton, CT office 5 days a week, Monday-Friday, typically 9am-5pm with evening and weekend support needed on occasion.

CORE FUNCTIONS

• Lead the development of a comprehensive, coordinated, organized and holistic system of care by integrating the various medical, behavioral health and social services provided by the organization.
• Lead, develop and implement state of the art programs in a manner consistent with the agency vision and strategic plan.
• Identify unmet needs of individuals served and collaboratively develop new program models/services to meet identified needs.
• Assist in writing grant proposals to expand and enhance RNP’s continuum of care.
• Provide strategic and day-to-day leadership for direct reports, including working collaboratively with all other departments, including but not limited to Finance, Quality, Human Resources, Operations, and Information Technology.
• Provide oversight, guidance, support, and accountability in ensuring programs meet/exceed quality measures and outcomes.
• Provide oversight, guidance, support, and accountability in ensuring programs meet utilization and capacity measures.
• Oversee programmatic quality improvement initiatives as it relates to program services.
• Work collaboratively and cohesively with the CEO and Executive Leadership team.
• Provide clinical and administrative supervision and support to Department Heads.
• Provide leadership and support in program licensing as required by federal and state laws and regulations.
• Create and support an environment of transparency and collaboration across programs within RNP. Effectively represent the executive team in alignment with mission, vision, and strategic plan.
• Create and support a high performing organizational culture aligned with agency mission.
• Prepare and submit budget, records, reports, and statistical data to CEO, RNP Executive Team and Board of Directors.
• Meet with personnel of other local institutions and organizations to promote behavioral health services.
• Assumes all other appropriate duties as deemed necessary by CEO.

SKILLS/QUALIFICATIONS/EXPERIENCE

• A passion for the mission and values of RNP and a commitment to the individuals we serve.
• Minimum of ten years’ experience in progressive program and administrative leadership, preferably in a complex or multi-service organization.
• Minimum of three (3) years’ experience in senior leadership role.
• Management experience with multiple funding sources at local, state, and federal levels. Knowledge of federal, state laws and regulations regarding HIPAA.
• Comprehensive knowledge of strategic program planning and execution, organization structure, budgeting, administrative operations, and behavioral healthcare.
• Exceptional interpersonal, public relations, oral, written and presentation skills and the ability to represent the organization externally to diverse audiences.
• Ability to build, strengthen and sustain strong, collaborative relationships (internal and external to organization), with the ability to inspire, motivate and build consensus and cohesion.
• Proven success in planning, organizing, implementing, evaluating, and modifying programs, systems, and operations.
• Ability to successfully work in a diverse, fast paced, growing, performance focused environment.
• Demonstrated commitment to the values of diversity, equity, inclusiveness, and empowerment.
• Ability to effectively develop, support, supervise and mentor talent. Exemplary clinical skills.
• Demonstrated commitment to best practices, exemplary care, and quality standards.
• Knowledge of the principles, organizational function, and administration of community services, including but not limited to substance use, mental health, and homelessness.
• Extensive budgeting and financial management knowledge.
• Ability to project a professional image at all times. Ability to advocate and negotiate strategically and effectively with a wide range of individuals in multiple settings.

EDUCATION/LICENSES

Master’s degree and license in the behavioral health care field required (LCSW, LMFT, LPC). Valid Connecticut driver’s license required.

Benefits(for full time employees):

• Medical, Dental and Vision
• Flexible Healthcare or Dependent Care accounts or Health Savings Account
• Generous employer contribution provided for annual healthcare expenses
• Basic Life insurance at no cost to employee
• Generous Paid Time Off as well as 14 Holidays and Birthday off
• Retirement plan- 403b with discretionary employer contribution
• Tuition, License and Certification Reimbursement
• Employee Assistance Program
• Optional voluntary insurance for short-term and long-term disability

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.