Delivery Route Assistant Intern

The Route Assistant Intern assists drivers in the delivery of products to customers in a manner that meets customer requirements.  Route Assistant Interns are responsible for loading and unloading products from the vehicle, verifying contents against shipping invoices or inventories, and rotating and stocking all United products and retail customer accounts.

• Must be 18 years or older
• Currently enrolled in an accredited university or college
• Valid driver’s license for applicable state
• Able to secure and maintain auto liability insurance for applicable state

Responsibilities

• Build and ensure excellent customer service by consistently assisting in delivering orders on time and in good condition and by acting in a courteous and professional manner
• Help driver with directions
• Ensure all packages are accounted for and also signatures received
• Assist the driver in complying with all Department of Transportation standards and regulations and maintaining a good driving performance
• Assist driver with unloading and delivering products at assigned stops; verify count and condition of goods unloaded; and accurately report all overages, shortages, and breakage/damage
• Directly report customer needs and concerns to the driver and participate in delivering resolutions
• Become familiar with routes and customers’ expectations on the assigned routes
• If approved by the manager, a Delivery Route Assistant over 21 years of age may be assigned to drive a company vehicle on behalf of the company
• Become familiar with United’s portfolio of brands and proprietary rights in each county
• Remain knowledgeable of federal and state regulations regarding the distribution of alcohol
• Perform other duties as assigned

Competencies

• Problem Solving
• Customer Focus
• Professionalism
• Relationships
• Flexibility
• Time Management
• Material Control
• Effective Judgment
• Communication
• Interpersonal Skills
• Solution-Oriented
• Collaboration

Critical Skills

• Strong attention to detail
• Strong communication and collaboration skills
• Strong organizational skills with ability to multi-task, prioritize, and manage time in order to meet frequently changing deadlines in a fast-paced environment
• Able to read, write, and perform basic math computations
• Working knowledge of computerized hand-held devices
• Ability to use learn and United technology
• Results-driven (performance)

Working Conditions

• Able to maintain very high proficiency and job standards while working in a non-temperature controlled environment that includes exposure to heat, high humidity, and inclement weather
• Able to work occasionally in refrigerated areas
• Able to work in an environment with moderate noise levels

Physical Requirements and Essential Functions

• Regular, reliable attendance required
• Able to frequently use hand trucks, stairs, ramps, and docks
• If eligible and approved by company, must be able to safely operate a company vehicle
• Able to talk and hear, stand and walk, sit, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel
• Able to repeatedly down stack and relocate large amounts of product throughout the day
• Able to perform greater than average lifting (up to 180 lbs) with some overhead lifting required
• Able to frequently climb or balance, stoop, kneel, crouch, or crawl
• Able to learn and maintain knowledge of company and products
• Must have specific vision abilities that include close vision, distance vision, and the ability to judge distance