IT Project Manager
Job Details
Nationwide - Framingham, MA


DTiQ is the world’s leading provider of intelligent video-based surveillance and loss prevention services.

With over 20 years of service, enhancing over 8 million consumer experiences daily; DTiQ has over 45,000 customers including corporations and/or franchisees such as Adidas, Burger King, Hard Rock Café, KFC, McDonald’s, US Polo, and Yankee Candle to name a few.

If you are interested in technology, loss prevention, or hospitality, advance your career at DTiQ! We’re always seeking smart, talented, and driven individuals to work in our fun and fast-paced environment.



The Senior IT Project Manager plans, organizes, and implements a company’s technical projects. The main duties include coordinating production releases and rollouts, delegating tasks to the necessary employees and presenting on projects’ progress and results.


The Senior IT Project Manager is responsible for overseeing all aspects of any project in DTiQ’s IT department (which may overlap with other department projects especially within R&D). This role includes managing a team of employees to ensure projects are completed on time and within their specified budgets.


•          Setting project goals and coming up with plans to meet those goals

•          Maintaining project timeframes, budgeting estimates and status reports

•          Managing resources for projects based on available capacity and bandwidth

•          Coordinating project team members and developing schedules and individual responsibilities

•          Implementing IT strategies that deliver projects on schedule and within budget

•          Using project management tools to track project performance and schedule adherence

•          Conducting risk assessments for projects

•          Organizing meetings to discuss project goals and progress

•          Gather requirements and fully document project specifications for final sign-off by all stakeholders



•          Agile Project Management Preferred

•          Scrum Master experience, certification (CSM) or (PMI-ACP) is a plus

•          Familiarity with JIRA, Confluence, SharePoint, & Microsoft Teams (or similarly Slack)

•          In depth knowledge of software development and adoption

•          Self-motivated and well-organized; able to prioritize tasks and work well under pressure

•          Able to work with a wide group of stakeholders in a positive and collaborative manner

•          Ability to travel on occasion

•          Open style of communication to foster efficient flow of ideas and build consensus across the project

•          Cross-disciplinary understanding of product management, software development, and quality assurance

•          Flexible and adaptable to tools and ways of working

•          Demonstrated skills in leadership, negotiation, conflict management, collaboration, organizational and critical thinking

•          Capable of communicating with a wide audience of individuals

•          Growth mindset, adaptable and open to change, interested in improving over time

•          Positive attitude

•          Capable of influence in a matrix structure where authority may lie elsewhere in the organization


  • Bachelor’s degree or a minimum 5 years of relevant experience; or a combination of equivalent experience and education
  • Masterful attention to (and execution of) details
  • Sense of urgency in completing tasks
  • A positive attitude and collaborative mindset
  • Ability to work in a fast-paced environment