Associate General Manager
Job Details
ILCHI_W.54th - Chicago, IL
Full Time
High School
$19.00 Hourly
None
Any
Customer Service

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Overview:

An Associate General Manager will assist in ensuring that daily operations of the car wash are running successfully and provide support throughout the entire wash process to guarantee a Good, Clean, Fun car wash experience.

PRIMARY DUTIES:

  • Engage customers and sell products & services.
  • Enrollment & Support of Unlimited Wash Club Members.
  • Open and Close site and facilitate daily operations.
  • Assist in the training of Customer Service Associates and Lead CSAs.
  • Assist in coaching and role playing to effectively teach winning sales techniques.
  • Conduct daily preventative maintenance program according to schedule.
  • Assess, troubleshoot, and perform preventative maintenance on equipment.
  • Attend the Point-of-Sale and oversee all transactions.
  • Maintain all aspects of the property in clean and working order.
  • Safely and efficiently load every vehicle with clear hand signals and a smile.
  • Maintain all aspects of the property in clean and working order.
  • Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests.

 

Requirements:

 

  • High School Diploma or Equivalent
  • 1 2 years of retail, sales, or customer service experience
  • Flexible availability, including evenings and weekends
  • Able to work effectively & be accountable under minimal supervision

 

 

Physical Demands:

  • Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight
  • Frequent walking, standing, and being on your feet for long periods of time
  • Working in non-climate-controlled environments and outside in all weather conditions

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